Logging in to Ecwid

Last updated

You can log in to Ecwid from desktop or from mobile by entering the email and password.

If you have just registered an account, you need to verify your email address. The email with the verification link is sent immediately after the registration. Please open that message and click the link to confirm your email address.  

Log in to your Control Panel on desktop

To log in:

  1. Open the login page https://my.ecwid.com
  2. Enter your email and password
  3. Click Sign In:


If you do not remember your password, you can reset it on the same login page by clicking Forgot your password?

Log in to your Control Panel on mobile

On mobile you can log in by one of the two ways.

Logging in right from mobile

  1. Download the Ecwid app from App Store or Google Play
  2. Open it
  3. Click Log In:


  1. You will be redirected to https://my.ecwid.com
  2. Enter your email and password
  3. Click Sign In


Logging in to mobile from desktop

    1. Go to Ecwid Control panel → Promotions → Mobile
    2. Click Get the App:


  1. Enter your phone number to get the download link and click Send Me the App or scan the QR code:


  1. The app will be installed on your phone and you will be logged in automatically.
If you do not have an account, you can sign up here: https://my.ecwid.com

Log in to multiple accounts

You can be logged in to several accounts at a time, if these accounts are bundled. You can manage any of the stores you are added to as a staff member.

To log in to multiple accounts:

  1. Go to https://my.ecwid.com
  2. Enter your email and password
  3. Click Sign In
  4. If you have access to several accounts, you will see a screen where you can choose to what store you want to log in:


  1. Select the store you want to log in to and click on it.


View a different account

  1. When logged in to Ecwid, click My Stores
  2. You will see a drop-down with the names and IDs of the stores you have access to:


  1. Click on the store you want to log in to.
To learn more about staff accounts for your team check our guide about adding and removing staff accounts.

Log out from your account

To log out:

  1. Go to your Ecwid Control Panel
  2. Click on your profile icon in the upper right corner
  3. Click Sign Out:


Was this article helpful?
0 out of 0 found this helpful
Get help
  • Forums

    Join the Ecwid community. Discuss support topics and store ideas with other Ecwid users.

  • Contact us

    Still have questions about Ecwid? Let us know! We will be glad to help you with your Ecwid store.

  • Status Monitor

    Get real time status updates on Ecwid services here, 24/7