If you have trouble logging in to your Ecwid account, you can reference the article below or contact us at firstname.lastname@example.org
In this article:
If you enter your login credentials and the system does not recognize them, you will see the following message:
Do the following:
- Try using another email address you may have. You may have forgotten which email address you used to create your account.
- Double check your spelling as well
- Be sure you clicked Sign In, not Create new Ecwid account.
If you are still having trouble logging into your account, contact us at email@example.com so that we could assist you.
If you cannot log in to your account and you see a message that the account is not verified, it means that you did not click the verification link. You should have received this link to your email address right after registration.
If you have not received the message with the verification link or the link shows as expired, please contact us at firstname.lastname@example.org and we will help you.