Ecwid paid accounts are NON-REFUNDABLE, so we do not provide refunds, see our terms or service. You accept and agree to the terms of service by using, visiting, or browsing Ecwid's product and services as a user or paid or unpaid member.
We do not have any trial period, we offer free accounts with no time limits instead. You can see how Ecwid works and if it suits for you before upgrading to a paid plan. See the features available on Ecwid plans.