Migrating your store to Ecwid

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Ecwid is a cost-effective solution for creating a powerful and professionally looking online store. It is easy to add the store to your existing website, social page or blog and it has unlimited bandwidth and storage included. Check out the overview of the key features Ecwid can offer.

This is the guide on how to migrate your store to Ecwid from another platform.

In this article:

Step 1: Configure your account and basic settings

Before you start the migration process, there are 2 steps you need to make.

  1. Register an Ecwid account. If you will be selling under 10 products, you can use the free account. If you have a large product catalog and you will sell more than 10 product, you are welcome to upgrade the account to one of the paid Ecwid plans.
  2. Complete the initial setup: add your store address, company details, currency and other general store settings.

Step 2: Transfer your products to your Ecwid store

When your Ecwid account is configured, you can proceed to transferring the products from your old platform.

Here are a few options you can use to migrate your product data:

Upload products

You can download the product data from your old platform and upload it to the Ecwid Catalog.

Most of the popular shopping carts allow to export the product details to CSV files. You can check the guides on CSV export from Shopify, BigCommerce, WooCommerce platforms.

To import the CSV file into Ecwid successfully, you may need to edit its contents in a spreadsheet editor so that it complies with the CSV file format supported in Ecwid.

Copy and paste content from your old store

This way is suitable for transferring small amounts of content. If you need to migrate a lot of data, consider the next two options.

Check the guide on creating products to find out how to add the product details manually.

Create an app based on API

This way works best for migrating large amounts of products. A custom app will get the product details from your existing store and transfer them to Ecwid using the Product API platform.

If you wish you can order the app from our customization team. Tell us more about your needs by filling our the form and we will get in touch to discuss further details.

Step 3: Transfer customers

There are several options available for migrating the customer database from your old ecommerce platform:

Upload a list of customers

You can create a list of customer names and emails in a spreadsheet editor or download it from your old platform and upload it to Ecwid.

Follow the guide on importing customer details to migrate your existing customer list to Ecwid.

Create an app based on API

A custom app will get the customer details from your existing platform and transfer them to Ecwid using the Customer API platform.

If you wish you can order the app from our customization team. Tell us more about your needs by filling our the form and we will get in touch to discuss further details.

Step 4: Complete shipping, payment and tax configuration

When you have completed the most time-consuming steps for transferring the product and customer data to your new store, it’s time to configure the shipping fees, payment options and tax rates.

Follow the guides to set up shipping fees and offer pickup options for your customers.

To start accepting money online in your new store, you can choose from several options. The easiest way is to enable PayPal or Ecwid payments (for US, Canada, UK). You can also choose one of 50+ integrated payment gateways, configure a custom payment method or offer a way to pay directly to your bank account or in person.

For collecting the taxes, you can enable the automatic tax calculation (for US, Canada, Australia and EU) or set up the manual tax rates.

Step 5: Add store to website

Even if you do not have a website for hosting your newly created Ecwid store, you can start selling with the Ecwid Starter Site as your online storefront.

Alternatively you can add your Ecwid store to your existing website or social page. Visit our Help Center to view a collection of step-by-step guides on adding Ecwid to the most popular sitebuilders and CMS platforms (WordPress, Joomla, Wix, Squarespace, Webydo and others) and connecting the store to Facebook.

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