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Custom email notifications for Ecwid stores

Ecwid provides pre-designed customer and admin email notifications for your online store, as well as marketing emails to promote it. You can always edit the contents of these emails yourself. In case you need some in-depth edits specific to your business workflow, you can hire the Ecwid Ecommerce custom development team to do this job for you for a fee.

Why Ecwid’s custom development team

The Ecwid custom development team is a department dedicated solely to crafting tailored solutions for your online store. Every business is unique, and there will always be features Ecwid does not have out of the box. The customization team helps conceive and deliver all sorts of enhancements to make your business thrive.

Here are some benefits of working with the custom development team:

  • Years of expertise in Ecwid e-commerce development.
  • Strong development team: You’ll get a project manager, developers, and QA expert to expedite the project completion.
  • Years of experience: An extensive portfolio of successful email customizations.
  • Timely project delivery.

How do I enhance my store’s emails with custom development?

Here’s what Ecwid’s development team can help you with when it comes to store emails:

  • Add texts, images, instructions, promo codes, and whatever else your emails currently lack to fit your workflow, represent your brand, and build customer trust.
  • Create appealing custom email designs (change colors and fonts, or even restructure the email based on your mockup).
  • Set up sending notifications to different email addresses depending on the products in the order (for example, if you have different staff members processing different orders).
  • Set up sending notifications from different email addresses depending on the products in the order (for example, if you have two separate vendors for products in your store).
  • Set up sending notifications with different texts based on the products (for example, if product A must be accompanied by one instruction and product B by another).
  • Create various kinds of automated reminders (for example, for orders that haven’t been marked as Paid for a long time, you can have a payment reminder sent to customers).
  • Create emails with links to the cart that has products already added to it (for example, if a customer has asked you to evaluate shipping costs, and you then send them an email, so all they have to do is click the link and go right to checkout to buy the products).
  • Any type of triggered informational emails for staff members prompting them to take some action (for example, verify registered customers if you have a custom sign-up workflow).
  • Notifications sent to suppliers about low stock so that they know you want to order new items.
  • Reports with specific order analytics to you or your staff members.
  • …Or any other type of task, just send us a request (it’s free!), and we’ll discuss it.

Development pricing

Custom development is a paid service, and the price depends on the complexity of the request. Users of Ecwid’s annual paid plans have custom development included in their subscription:

Plan name Number of development hours included
Annual Unlimited plan 6 hours
Annual Business plan 2 hours
Wix annual Unlimited plan 6 hours


Please submit a request to receive an estimated quote for your store email customization. The estimation is provided free of charge.

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