I cannot log in to my Ecwid control panel. What should I do?
There are two possible causes of this issue:
- You account isn't verified
- You use wrong credentials
In order to verify your e-mail, Ecwid sends you a verification message when you create an account or change your account email. This message has a special link, you need to open it to verify your account.
- check that you're trying to log in using the correct email.
- try to restore your password on the my.ecwid.com page and log in using it