Import/export CSV files to Excel
If you want to transfer a large amount of product, order, or customer information between Ecwid and Excel, you can import and export data with the help of specially-formatted spreadsheets.
Ecwid uses CSV (comma-separated value) files to perform this kind of task. Excel reads CSV files by default. But in some cases when you open a CSV file in Excel, you see scrambled data that’s impossible to read.
Quick solution: when exporting data from Ecwid, choose the same CSV-file delimiter that is set in Excel (usually it’s a comma).
When you export data from your Ecwid store, it downloads as a .csv file on your computer. You can use Microsoft Excel to view and edit your CSV files.
To open your CSV file in Excel correctly, it is crucial that the delimiter (separator character) selected while exporting data from Ecwid matches the delimiter set in Excel. Ecwid supports three delimiters in CSV files: commas, semicolons, and a tabulation.
To open a CSV file in Excel:
- Open a new Excel document in Excel → New:
- Navigate to Data tab:
- Choose From Text:
- Locate and select the CSV file that you want to edit and choose Get Data:
- From the newly-opened window choose Delimited, then click Next:
- Check the box next to the type of Delimiter – the same you have used when exported the file from Ecwid (a semicolon, a comma, or a tab). If you have chosen the right delimiter, on the preview you’ll see that your data is parsed into columns. Then click Next:
- Select General Data Format for your file and click Finish:
- Choose where you want to put the data — on the existing sheet or on a new one, then click OK:
That’s it! Your CSV will look something like this after you've uploaded it:
Exporting CSV files from Excel
After you have edited your CSV file in Excel, you can save the file in a CSV format and then import it into the store to update your store data.
To save a CSV file in Excel:
- Open an Excel document.
- In Excel top menu go to File → Save as.
- Type the file name into the Save As field.
- Set File Format as Comma Separated Values (.csv).
- Click Save.
That’s it! You have a CSV file saved in the selected directory on your computer.
When importing the CSV file back to your store, use the same delimiter in Ecwid import settings that was set in Excel — by default, it’s a comma. If you are not sure which delimiter was used when exporting a CSV file from Excel, just go ahead with the import in Ecwid with a comma as the most typical option. Ecwid will prompt you to select another delimiter if required.
When creating a CSV file Excel uses a default delimiter set at the operating system level that can be changed in your device regional settings.
To change the default delimiter in Excel:
The default delimiter for Windows is a comma. You can change it to another delimiter character using Windows Region settings. Learn how to do it on different versions of Windows in the article by Microsoft Office support.
In case you work with Excel on macOS, you can check and change your delimiter settings in System Preferences Language and Region → Advanced → General → Number separators.
The delimiter you have configured will be applied not only to your Excel settings but to all apps and programs. You can change the character back to the default by following the same procedure.