App for iPhone and iPad

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Ecwid Mobile app for iOS allows you to instantly manage your store wherever you are using your mobile phone, get notified about new orders with push notifications and share your products on Instagram and Facebook, or via text messaging and email.

Ecwid Mobile app is available in Venture and higher tier plans.         Upgrade to get this feature

In this article you will learn how to:

How to modify inventory

  1. To open the catalog tap the box icon:

  2. Choose a product you want to update.

  3. Tap the product price to open product controls.

    Here you can toggle product availability, change the price, set up sale price, manage the quantity of items in stock, set up the item weight and delete the product.

How to manage orders

  1. To open the order list, tap the paper tray icon: 
  2. Tap the order to see its details.
  3. To change the order status, tap the status (for ex. Awaiting Payment) and choose new status from the list. The status will be changed immediately.

How to add new products

  1. Tap the chart icon to open the store dashboard: 

  2. Tap Add new product button to start adding new product.
  3. Enter the product name, price and tap the plus to add the image. You can add the product image by taking a photo or choose any existing image. Tap Create when you're ready.

How to update product details

  1. To open the catalog tap the box icon:
  2. Choose a product you want to update.

  3. Tap product name to update the name and SKU.

  4. Tap Description to update it using built-in editor.

  1. Tap Category to choose the categories the product should be assigned to.

How to add staff members

The Staff Accounts feature is available on the Business plan (up to two staff members) and the Unlimited plan (add as many team members as you want). Upgrade to get this feature
  1. Make sure your staff member is invited to manage your store in your Ecwid Control Panel → My Profile → Staff Accounts. Learn how to invite people to your store team.
  2. Ask the staff member to download Ecwid Mobile from iOS or Android.
  3. Let them log to your store in the app (using the email address that is used for their Staff Account)
  4. Voila, they can process orders, edit products and customer profiles, run and stop promotions.
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