You can sort your products in different ways. There are 4 variants of the default sort order:
1. Order defined by store owner.
2. Date added.
3. Price (low to high, high to low).
4. Name (A to Z, Z to A).
In order to set the default products sort order, go to your Ecwid Control Panel→ Settings → General → Cart page and modify the "Default Products Sort Order" setting.
If the "Defined by store owner" option is selected, your customers will see products in the order you specify them in your Ecwid Control Panel → Catalog → Categories page:
- Click the necessary category.
- Go to the "Category products" tab.
- Drag and drop the products to sort them.
- Save the changes.
If any other option is specified, then it will be used as a default sort order. Customers will be able to set the sort order they want using the "Sort by" drop-down menu in your storefront.
Most likely you've manually selected some value in the "Sort by" drop-down menu in the storefront and Ecwid saved this in your browser preferences. The "Default Products Sort Order" option sets the default sorting order only, which is applied when a customer visits your store for the first time. A customer can always select any other sort order and it will be saved as the default order for this particular customer.
In order to check whether the option works correctly and how it looks for your customers, clear cookies and cache of your browser and open your store again or open it in another browser.