How to show that a store is secure

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Security is one of the main things to consider when opening an online store. Online stores are the points where people leave their most sensitive information: their names, addresses, and credit card details. That’s why it is necessary to be sure that all the data in your store is processed in a completely secure way and can’t be accessed by violators. In Ecwid your and your customers’ information is completely safe. Please check our article about what we do to protect your customers’ data.

And it is also very important to show your customers that your store is secure, so that they felt safe and bought your products without any doubts or concerns.

Make sure your website runs via HTTPS

The Chrome browser now marks all HTTP websites as not secure. It means that if a customer opens your website which uses HTTP connection (without 'S'), they will see a clear warning about it. Right now, you may already notice a grey note in the Chrome address bar when you open an HTTP website:

not_secure.png

Since Chrome is one of the most popular browsers, you risk losing potential customers. Users are not likely to place orders in store on websites that are shown as not secure.

Will my website be marked with the 'Not Secure' badge?

Open your website in the Chrome browser now. Do you see the green 'Secure' badge? You may also notice that your store opens at the URL which begins with https:// That means your site is secure and there is nothing for you to worry about.

If you do not see the 'Secure' badge, check the link of your site. It sounds like the URL begins with http:// That means your site uses HTTP connection. It's time to take actions and switch your website to HTTPS to show your customers that it's safe to place orders there. Keep reading to find out how to do it.

How to switch my website to HTTPS?

Ecwid Starter sites use HTTPS connection by default. If you use only the Starter site, there is nothing for you to worry about: your store is secure, we've taken care of that. You will get the "Secure" badge.

taco_shop.png

By the way, you can also use your own domain name for the Starter site and keep it on HTTPS. See our article on how to do it: Connecting your domain to Starter Site.

Some site builders offer a simple way to enable SSL for your website. If you use a website builder, check out their Help Center or reach their support team to find out how to do it. Below are instructions we have found for some site builders:

- Duda

- Squarespace

- Webydo

- Weebly

- Wix

If you own a self-hosted website, here are two options:

1. Using the Cloudflare service. You can register a free account there and switch your website to HTTPS, or

2. Buy and install an SSL certificate to your website manually. 

Add McAfee SECURE Trustmark to your store

McAfee SECURE app allows showing your visitors that your online store is safe. You can add the McAfee SECURE Trustmark to your product pages, shopping cart, and checkout pages. The app also gets your site scanned for malware, viruses, and other malicious activities.

As a result, it allows increasing sales and conversions by reminding visitors that your site is a part of the SECURE web.

The McAfee SECURE app is paid with a free trial.

Add SSL Seals to your site

If you want your customers to feel even more safe, you can add a special SSL seal to your store if it's added to a website. You will need to have the access to the source code of the website, so you can't add them to the Starter site. Find the seals and instructions on how to install them at the links below:

Comodo seals
http://www.instantssl.com/ssl-certificate-support/siteseal/ssl-certificate-index.html

Thawte seal
http://www.thawte.com/ssl/secured-seal/installation-agreement/index.html

RapidSSL seals
http://www.rapidssl.com/ssl-certificate-support/ssl-site-seal/rapidssl.htm

GeoTrust seals
http://www.geotrust.com/ssl/ssl-site-seals/

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