FAQ: Managing products in Ecwid

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This article is a collection of frequently asked questions and answers related to managing products in Ecwid.

How can I edit products in bulk?

Using Bulk Product Editor

Easily update your products in bulk using the Bulk Product Editor app.

  • Bulk update all products, or filter the products you want to change
  • Change properties including price, weight, and quantity
  • Add or remove options; add or remove choices for options
  • Bulk enable/disable products in your store.

You can install Bulk Product Editor directly from your control panel.

You must have a paid plan to access Ecwid’s App Market. Upgrade to get this feature

Using export and import

One more way to update several products at a time is using export and import. You need to export the products you want to change, edit them in a spreadsheet and then re-upload them to your store using the import feature. Here are our instructions:

 

How can I move all products from one category to another?

You can do this by exporting the products and importing them to a new category or by editing the categories manually.

Exporting the products and re-importing them to a new category

To rearrange many products, it’s best to import them with new parameters. You need to export the products you want to change, edit them in a spreadsheet and then re-upload them to your store using the import feature. Please refer to the articles about exporting and importing your products.

Editing the categories manually

Here are the steps to rearrange the products manually:

  1. Go to Ecwid Control Panel → Catalog → Categories.
  2. Find the desired category in the left panel and click it..
  3. Open the Category products tab:

Tab with category products 

  1. Click Remove All. They are now uncategorized and will be listed on the storefront page much like featured products.
  2. Open the category where you want to move the products.
  3. Open the Category products tab.
  4. Click Assign Products to Category.
  5. In the popup, select the products to add.
  6. Click Add products:

Adding products to category in your Ecwid store

  1. These products are now listed under the desired category.

How can I add a delivery date to my products?

Add a delivery date using a Date Picker under Ecwid Control Panel → Catalog → Products, product page, the Options tab → Input Type. With this feature, you can allow customers to specify a date. Read more about Options types.

How can I remove decimals from product prices?

  1. Go to Ecwid Control Panel → Settings → General → Regional Settings.
  2. Enable Hide trailing zeros in fractional part:

Hide zero inthe fractional part

This removes all remainders from your prices if they show a zero – $40.00 will show as $40. If a product price or an order total has a decimal that is not zero (e.g. $40.95), we will show the decimal to reflect the exact cost for customers.

Please note, the fractional part is removed automatically if your currency doesn't use decimals. For example, prices will never include decimals if the currency is set to the Japanese Yen.

Will Ecwid notify me when my products are low or out of stock?

Yes, Ecwid will send you a message if you enable this option for your products:

  1. Go to Ecwid Control Panel → Catalog → Products.
  2. Open a product for editing.
  3. Click Manage under Stock Control:

Click Manage stock

  1. Set the number of products under Send me a note when quantity in stock reaches:":

Ecwid will send you a note about the low stock

  1. Once specified, Ecwid will email you whenever the quantity dips below the number you entered.
Notifications will never be sent for products listed with an unlimited quantity.

Can I set the weight for ounces?

Yes, to do this, you convert the weight in ounces to a decimal ratio for pounds. Each ounce is 0.06 pounds. Be sure to use a zero before the decimal.

How do I add a video to a product description

  1. Upload your video file to YouTube or Vimeo.
  2. Copy the link (address from the browser) of the uploaded video.
  3. Go to Ecwid Control Panel → Catalog → Products.
  4. Click on desired product.
  5. Paste the link in the Description field.
  6. Save the changes.

How do I show that a product has free shipping?

  1. Go to Ecwid Control Panel → Catalog → Products.
  2. Select the desired product.
  3. Go to the Tax and Shipping tab.
  4. Check Free Shipping:

Enable free shipping

Now that your product is set for free shipping, you’ll want to share the news with customers. To show customers this product has free delivery, use Free Shipping Icon or Product Labels.

Free Shipping Icon: this application displays a free shipping icon with your products. You may customize this icon and set it to display under specific conditions.

Product Labels: this application helps you create labels for your storefront. With the customization options, you can add free shipping to specific products throughout your store.

You must have a paid plan to access Ecwid’s App Market. Upgrade to get this feature
  1. To add the free shipping badge manually, locate the image that you want to add a free shipping badge to.
  2. Open the file in any image editor and add the free shipping icon as you wish.
  3. Once you have this set, save the image with a free shipping designation and upload the updated image for the desired product.

How do I show all products on my store's landing page? 

Showing your entire catalog on your main store page (landing page) increases product visibility. See our article about featured products for instructions.

How do I show the recently viewed products?

Recently Viewed Products app from Ecwid's App Market can help you with this.

You must have a paid plan to access Ecwid’s App Market. Upgrade to get this feature

How do I generate a sitemap of my catalog?

Sitemap Generator app from Ecwid’s App Market can help you with this – and it’s free!

You must have a paid plan to access Ecwid’s App Market. Upgrade to get this feature
If you use Starter Site, you do not have to worry about the sitemap as Ecwid generates it automatically. You will need a paid plan for that. Upgrade

More to read

Managing product options
Sorting products  
Turning Ecwid to a product catalog
Selling digital products
Adding a file to a product, so my customers can download it
Detailed product images (image gallery)
Adding an audio clip to a couple of products
Assigning products to categories
I uploaded files to a product but don't see them in product details
Using animated GIFs for your images  
How customers can upload files to products 
Setting up sale prices 

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