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This article contains a collection of documentation related to the store catalog and products you sell in your Ecwid store.


How to add products to an Ecwid Store

This video shows how to add products to your Ecwid store. More tutorials on our YouTube channel: Ecwid Team

How can I edit products in bulk?

It is possible to easily update your product in bulk using the app featured in our App market, Bulk Product Editor. The app allows to:

  • Bulk update all products, or filter which you want to change,
  • Change properties like price, weight, quantity and more,
  • Add/remove options, and add/remove choices to these options,
  • Bulk enable/disable products in your store.

You can install the app right in your control panel on the app page in Ecwid App Market.

How can I move all products from one category to another?

There are two possible ways:

1. If you want to re-arrange many products, the best way is to import them with new parameters. Please, refer to this article for details: Import-Export

2. The other way is as follows:

  • go to the Catalog → Categories page
  • find the necessary category in the left panel, click it, then open the "Category products" tab.
  • press the "Remove all" button; the products will be removed from this category, however the products themselves will not be removed.
  • then go to the "Category products" tab of the destination category, press "Add products" and add all necessary products at once there.


How can I add the "delivery date" option to my products?

You need to use the "product options" feature and the "Date Picker" option type.

How can I add the "gift message" option?

Use the "text field" and the "text area" option types.

How to add product options in Ecwid from Ecwid Team on Vimeo.

How can I remove the the decimal place from product prices?

If you want to to omit decimals in product prices, then you should:

  • open the "Settings → General → Formats and Units" page in your control panel;
  • enable the "Hide trailing zeros in fractional part" option

After that all trailing zeros in fractional part will be removed. So for example $40,00 will be displayed as $40 

If a product price/order total has fractional part/decimals (e.g. $40,57) then it will be always displayed to show the exact cost to customer.

Please note, that the fractional part is removed automatically, if your currency doesn't have it at all. For example, Yen. If you use such a currency, then it isn't necessary to enable the "Hide trailing zeros in fractional part" option.

Will Ecwid notify me when my products are low or out of stock?

Yes. Ecwid will notify you, if you enable this option for your products. In order to enable it, please open the product for editing, click the "Manage" link in the Stock Control section and set the value of the "Send me a note when quantity in stock reaches:" field. 



Important note: if a product has unlimited quantity, then it will be always in stock, so no "low stock" notifications will be sent.

Can I set the weight for less than 1 pound / 1 kg ?

Yes, it is of course possible. You should convert weight to a decimal ratio of the pound/kg  in order to use less than one pound/kg. For example:

1 ounce = 0.06 pounds

15 ounces = 0.94 pounds

Please do not forget the zero before the dot, otherwise Ecwid will show a warning:

.94 — incorrect value

0.94 - correct value

How to add a video to your product description

Our editor can define which type of a link you add (to a video, an image, etc.) and acts accordingly – it displays a video, an image, etc. To add a video to product description, do the following:

  • Upload your video file to YouTube or Vimeo.
  • Copy the link to the uploaded video from the browser address bar.
  • Log into your Ecwid control panel. Go to Catalog > Products > click on a product for which you want to add a video.
  • Paste the link in the Description field. The editor will recognise that it is the link to the video and will display the video.
  • Save the changes.

How can I redirect only one of the products to an external store(e.g. iTunes Store)? 

There is no out-of-the-box way to do this yet, unfortunately. However, the following workaround exists: 

  • disable the "Hide out-of-stock products" option in your Ecwid back-end
  • change the quantity of this product to 0.
  • make the "Out of stock" label blank: How can I change or translate texts in storefront
  • add the necessary link to the product description

Alternatively, you can consider a solution that uses a custom programming: How can I set up a category that links to an external site

How to show that a product has free shipping?

Showing free shipping signs on product or checkout pages is a great incentive for customers to purchase a product. To make sure the product has free shipping, go to: Ecwid Control Panel > Products > Select a product > Go to Tax and Shipping tab > Specify "Shipping freight" as "Free".

Now, to show customers that these products have free delivery, use the following options: 

  • Update the product image to add a free shipping note or a badge

To do that, first find a small icon or image that you wish to use. Then get your product image that you uploaded to Ecwid earlier and edit it in any image editor to add that icon to the product image. After that, update product image for that product.


  • Use Free Shipping Icon application

This application will allow you to display a default or a custom Free Shipping Icon on product details pages of your store. The icon can appear on different conditions and options and you are free to choose your own preferences.

Check out the free application: Free Shipping Icon for any paid Ecwid user.


  • Use Product Labels App

This application allows you to put any number of labels on your store storefront, including free shipping icon. If necessary, you can easily hide labels from buyers or assign them to other products. Use various shapes, adjust colors and position — a useful application all round!

Check it out: Product Labels App

How do I show all products on store landing page? 

It is actually a quite common practice to put all store products on the main store page (landing page), when there is small amount of products in the store and no categorization is needed. In Ecwid, it's easy to do that: a product without category assigned is displayed in the root category, which is the same as landing page in the storefront. So if you don't have any category in your store, all your products will be displayed on the main store page (landing page). Thus, in order to show all your products on your landing page, you only need to not use any category at all - just make your products not assigned to any category or, alternatively, remove all of your categories.

How to show the recently viewed products?

Check out this free application from the Ecwid App Market to add a Recently Viewed Products widget to your store.

How to generate a sitemap of my catalog?

You can generate a quick sitemap of your store catalog using a free application - Sitemap Generator.


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