Guide to managing your customers

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Managing customers and communicating with them is crucial for running business. Every time a new customer places an order in your Ecwid store, they appear on your customer list.

You can see and manage all your customers in your Ecwid Control Panel → My Sales → Customers:

Customers list

For all of your customers create who place an order, Ecwid creates an account with your store. It allows your customers to use the address book, view their order history and see the statuses of their current orders.

If you need to collect some additional information about your customers, there are several ways to do it. See our detailed instructions on how to get additional info from your customers.

Articles on the topic:

Managing customers
Customer groups
Discounts for customer groups
Importing and exporting customers

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