Custom domain for Ecwid Starter Site

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Ecwid Starter Site allows you to change its web address (URL), so that it reflects the name of your store or brand and your customers can easily find it in the organic search results.

By default, each Ecwid Starter Site is available as a subdomain of ecwid.com address: for example, https://storeXXXXXX.ecwid.com, where ‘XXXXXX’ is the ID of your store.

You can change the subdomain part and use your store name instead or buy a totally custom domain name and connect it to your Starter Site.

Ecwid provides free SSL protection for all ecwid.com subdomains and custom domains, connected to the Starter Site, so that all Starter Sites always have https:// links.

If you have your Ecwid store installed on your own website and want to have https:// links, you need to protect your website with SSL.

In this article:

Using a subdomain at ecwid.com

If you do not have your own domain name yet, you can use Ecwid subdomain for the Starter Site for free. In this case the Starter Site link will start with your custom name and end with ecwid.com, e.g. https://mysuperstore.ecwid.com.

To change the Starter Site link:

  1. Go to your Ecwid Control Panel → Starter Site.
  2. Click Change URL in the Starter Site address section:

Change URL

  1. Type in your desired name in the Use our subdomain field:

Use Ecwid subdomain

  1. Click Save.

Using your own domain name

If you own a domain and want to have your Starter Site there, you can just connect your domain to your Ecwid Starter Site. Ecwid will provide SSL for your domain for free, so your site will run via HTTPS.

You can connect your own domain to Starter Site on Venture and higher tier plans. Upgrade to get this feature
If you have a domain with GoDaddy, check out our step-by-step instructions.

To connect your domain to Ecwid Starter Site, you will need to make changes both in your Ecwid Control Panel and in your domain registrar admin area.

In Ecwid Control Panel

  1. Go to your Ecwid Control Panel → Starter Site.
  2. Scroll down to Change Your Starter Site Address.
  3. Click Change URL:

Change URL

  1. In the pop-up click in the field under Use your own domain name and enter your domain there:

Use your own domain name

  1. Copy the IP address you see in your Control Panel:

our IP address

  1. Save the changes.

in your domain registrar admin area

  1. Log in to your domain registrar's control panel. If you do not know who your domain registrar is, check out the article on how to find it out.
  2. Create an A-record for your example.com domain and point it to the IP-address you copied from your Ecwid Control Panel.
  3. To make your Starter Site available at www.example.com as well, create a CNAME record for your domain example.com and specify www as a name/alias for it. You will need to add the following to DNS record:
    www IN CNAME @ or www IN CNAME example.com
  4. If you are not sure how to make these changes, please contact your domain registrar support.
Changes will take effect in 2 hours automatically. Once the setup is completed, your Starter Site will become available at the specified addresses via a secure HTTPS connection encrypted by an SSL certificate.

Related articles

Editing Starter Site content
Editing Starter Site design
Starter Site SEO settings

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