Connecting Google Domains domain to Ecwid Instant Site

To create a more professional looking Ecwid Instant Site, you can connect a custom domain name with Google Domains. A custom domain is the address that customers type into their browser address bar to open your online store. To use your own domain name with an Ecwid Instant Site, you will first need to buy a domain name from a company that sells them such as Google Domains. Then you can quickly and easily connect it to your Ecwid Instant Site.

The custom domain must be set up through both your domain registrar account and your Ecwid admin panel. This may sound complicated, but don't worry — we can guide you through the entire process. Once everything is set up, your store will open via your domain name, through a secure HTTPS connection (i.e. the link will start with https:// and will show a locked padlock in the browser address bar).

Setting up the domain in the Ecwid admin

To specify a custom domain name in your Ecwid account:

  1. From your Ecwid admin, go to Website.
  2. Find the “Instant Site address” section and click Change URL.
  3. In the appeared pop-up, put your custom domain name in the Use your own domain name field:

Connect your domain name to Ecwid

  1. Click Save.
  2. In the pop-up, at step 2, copy the IP address that you see (that may be 23.23.44.201, 34.193.83.23, or 3.211.60.235). You will need this IP later to set up the domain in the Google Domains account:

Copy IP address in your Ecwid store

Setting up the domain in Google Domains account

To point your Google domain name to your Ecwid store:

  1. Log in to your domain.com control panel.
  2. Open the menu and click the DNS icon.
  3. Scroll to the Custom resource records section and choose to create an A-record with these settings:
    • In the first field, paste “@” or your custom domain name, for example, mycustomdomain.com.
    • In the drop-down menu, select A.
    • In the TTL field, select any value in the field, e.g. “1H” (1 hour).
    • In the data field, paste the IP address that you earlier copied from your Ecwid admin.
  4. Click Add.
  5. Click the plus icon to create a CNAME. Use the following settings:
    • In the first field, enter “www”.
    • In the drop-down menu, select CNAME.
    • In the TTL field, select any value in the field, e.g. “1H” (1 hour).
    • In the data field, type your domain name, without www, e.g. mycustomdomain.com.
  6. Click Add.

That’s it, your domain is set up. It may take up to 48 hours for the changes to propagate. After that, your store will open with and without www via secure HTTPS connection (for example, https://mycustomdomain.com and https://www.mycustomdomain.com).

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