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Connecting Register.com domain to Ecwid Instant Site

You can connect a custom domain purchased from Register.com with your Ecwid Instant Site, so that customers can enter your unique URL in their browser and get right to your site.

Once connected, your Ecwid Instant site will open at your domain name, via secure HTTPS connection. You don’t need to separately purchase an SSL certificate as Ecwid provides free SSL for Instant Site users. Visit your Register.com account to manage all the domain settings and to pay for the domain name, or renew it.

If you downgrade to a Free Ecwid plan, your custom domain will be replaced with a free Ecwid subdomain.

Step 1. Setting up your domain in the Ecwid admin

To link your domain with your Ecwid Instant Site, you should first specify your custom domain name in your Ecwid admin.

To specify a domain name:

  1. From your Ecwid admin, go to Website (or to Overview → Manage Instant Site).
  2. In the Domain name and site address block, click Change Address.
  3. In the pop-up window that you’ll see enter your custom domain in the Use your own domain name field (you should enter your root domain, i.e. without www part):

Set up your domain for ecwid store

  1. Copy the IP address that you see below the "Use your own domain name" field (that may be 23.23.44.201, 34.193.83.23, or 3.211.60.235). You will need this IP later to set up the domain in the Register.com account:

Copy IP address from Ecwid admin

5. Click Save.

Step 2. Setting up your domain in the Register.com account

To finish linking your Ecwid Instant Site with your domain, you should make changes in your domain settings and point the domain to your Ecwid site. For that, you need to add an A record and a CNAME record in your domain host account.

Ecwid doesn't sell nor host domain names. You will use your Register.com account to pay for the domain name and to manage all the settings.

To point the domain to your Ecwid site:

  1. Log into your Register.com account.
  2. From the Account Dashboard section, hover on the Domains and click Manage:

Manage domains at register.com

  1. Find your domain and click Manage:

Manage domain in register.com account

  1. Under Advanced technical settings, find A and click Edit IP Address Records:

Advanced technical settings in register.com account

  1. In a new A-record, put @ in the first field and paste the IP-address that you previously copied from your Ecwid admin (23.23.44.201, 34.193.83.23, or 3.211.60.235) to the points to field:

Create A record at register.com

  1. Tick the Delete checkboxes next to all other A-records for '@' that you may see on this page. To make the domain work with your Instant site, there must be only one A-record for the root domain — the one pointing to Ecwid IP address:

Delete A records in Register.com account

  1. Click Continue.
  2. Click Continue again to confirm that you want to delete the selected A-records. The changes in A records will be saved and now you can add a CNAME.
  3. Go to your Register.com account by clicking Manage account in the upper right corner.
  4. Under My accounts, click on your domain name to edit it:

Manage your domain at Regsiter.com

  1. Under Advanced technical settings, find CNAME and click Edit Domain Aliases Records:

Add new CNAME at register.com

  1. In this new record, put www in the first field and in the points to field, enter your root domain such as mygreatstore.xyz:

Create new CNAME at register.com

  1. Click Continue to save the changes.

That’s it! Your own domain name is set up. It may take up to 12-24 hours for changes to propagate, but usually it happens within a couple of hours. After that, your Instant Site will open at your Register.com domain name (for example, mygreatstore.xyz) and a subdomain with www (for example, www.mygreatstore.xyz). The SSL certificate will be added automatically and there will be a green secure padlock in the browser address bar showing that your store is secure.

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