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Connecting FastDomain.com domain to Instant Site

You can connect a custom domain purchased from FastDomain.com with your Ecwid Instant Site, so that customers can enter your unique URL in their browser and get right to your site.

Once connected, your Ecwid Instant site will open at your domain name, via secure HTTPS connection. You don’t need to separately purchase an SSL certificate as Ecwid provides free SSL for Instant Site users. Visit your FastDomain.com account to manage all the domain settings and to pay for the domain name, or renew it.

If you downgrade to a Free Ecwid plan, your custom domain will be replaced with a free Ecwid subdomain.

Step 1. Setting up your domain in the Ecwid admin

To link your domain with your Ecwid Instant Site, you should first specify your custom domain name in your Ecwid admin.

To specify a domain name:

  1. From your Ecwid admin, go to Website (or to Overview → Manage Instant Site).
  2. In the Domain name and site address block, click Change Address.
  3. In the pop-up window that you’ll see enter your custom domain in the Use your own domain name field (you should enter your root domain, i.e. without www part).
    Example:

Connecting_FastDomain_to_Instant_Site__2_.png

  1. Copy the IP address that will appear below the “Use your own domain name“ field (it’s different for every Ecwid store). You will need this IP later to set up the domain in your FastDomain.com account:

Connecting_FastDomain_to_Instant_Site__3_.png

5. Click Save.

Step 2. Setting up your domain in the FastDomain.com account

To finish linking your Ecwid Instant Site with your domain, you should make changes in your domain settings and point the domain to your Ecwid site. For that, you need to add an A record and a CNAME record in your domain host account.

Ecwid doesn't sell nor host domain names. You will use your FastDomain.com account to pay for the domain name and to manage all the settings.

To point the domain to your Ecwid site:

  1. Log into your FastDomain.com CPanel account.
  2. Click the Domains tab.
  3. Click the Zone Editor from the sub-menu:

Connecting_FastDomain_to_Instant_Site__4_.png

  1. In the DNS Zone Editor, scroll down to the Add DNS Record heading:

Connecting_FastDomain_to_Instant_Site__1_.png

  1. In the Host Record field, enter your custom domain name (e.g. example.com)
  2. Leave the TTL field at its default setting.
  3. From the Type drop-down, select A.
  4. In the Points To field, enter the IP address that you’ve copied from your Ecwid admin.
  5. Click Add Record to add the A record.
Make sure to delete other A or AAAA records for your root domain as they will conflict with this new A record pointing to your Ecwid site.
  1. Return to the DNS Zone Editor.
  2. In the Host Record field, enter www.
  3. Leave the TTL field at its default setting.
  4. From the Type drop-down, select CNAME.
  5. In the Points To field, enter your root domain (e.g. example.com).
  6. Click Add Record to add the CNAME record.

That’s it. Your custom domain is connected to your Instant Site. Now please wait a bit till the changes take effect. It usually takes no longer than two hours for the DNS changes to propagate, but can take up to 24-48 hours in some cases. After that, your Instant Site will be available at your own domain when customers enter the corresponding URL in their browser.

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