Technical stuff
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Setting a default product for a page
By default the customers who open your store for the first time see the Store Front page. There they see th...
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Where is my Store ID?
Store ID is the unique number of your store account. You might need this number when submitting a help tick...
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Generating a HAR file
When troubleshooting complex issues (e.g., store loading), Ecwid’s Customer Care Team often requires additi...
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Understanding domains
A domain, or a domain name, is the address (also called link, URL) that people use to visit your website. T...
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Where to buy a domain
A domain name is the address that people use to visit your website. This address appears in the address bar...
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Connecting your Hover domain to Ecwid Starter Site
To connect a domain name registered at Hover to Ecwid Starter Site, first you need to set up the DNS record...
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Verify your Starter Site with Pinterest
If you want to unlock Pinterest analytics for your Starter Site and add your Pinterest profile picture to a...
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Verify your Starter Site with Google Search Console
If you want to track your Starter Site's search performance with Google Search Console and use other Google...
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Using Mobile barcode scanner in iOS Ecwid app
You can use the barcode scanner in the Ecwid iOS mobile app for managing your products and orders. To find ...
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Creating your own design theme
If you want to design your store on your own, we can suggest creating your own CSS theme -- a set of CSS ru...
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Currency Converter
If you sell worldwide, you probably want your customers to see the prices in your store in their native cur...
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Channel Partner Program
Channel Partnership program provides our partners with a quick and easy way to add high class e-commerce s...
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Partnership Programs with Ecwid
Ecwid’s partner programs include relationships with the top service providers, sitebuilders and thousands o...
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Affiliate features
Ecwid has some affiliate features that can transform your store into an affiliate tool. In this article: ...
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Post Affiliate Pro
Referral programs are very effective for boosting website traffic and sales. Ecwid has basic built-in affil...
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Saving orders to Google Sheets with Zapier
Sometimes it is necessary to have the orders from your store to be transferred to Google Sheets. This is a ...
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X-Cart import format and Ecwid
X-Cart import format can be used to import categories, products, and product options. [CATEGORIES] [P...
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Opening a CSV file in Excel correctly
Usually, when you open a CSV file exported from Ecwid in Excel, the file is parsed into columns correctly. ...
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Ecwid widgets
Ecwid widget is a few lines of Javascript code that render the full-featured shopping cart directly in your...
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Forcing language selection in your storefront
We translate Ecwid’s storefront to more than 50 languages using your customer’s browser setting. If there a...
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Translations of Ecwid Control Panel
Today Ecwid Control Panel is translated into the following languages: English (default language, enabled ...
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My store loads slowly, how to fix it
Ecwid was designed as a very fast shopping cart. It uses some solutions which allow it to work much faster ...
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Backups
Every merchant understands how crucial is to have a recovery plan in case of any data loss issues. In Ecwid...
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Restoring accidentally deleted products
Ecwid always makes backup of all shops' data which is securely stored on our servers. If you accidentally d...
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How online payments work
Your payment provider must process credit card and PayPal payments before the funds are added to your merch...
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How do I know which storefront an order came from
Since an Ecwid store can be easily installed at several locations at the same time, you'll probably prefer ...
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How long do the added products remain in the cart?
The cart content never expires. It is tied to a customer's browser and will be cleared only if a customer c...
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How product search works in Ecwid
Ecwid has a powerful built-in search engine that provides quick and relevant search among a huge amount of ...
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Getting a direct link to product or category
If you wish to share or post somewhere a direct link to your product you can get it as described below. If ...
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Getting the ID of your product or category
Follow these steps to locate your product or category ID: Open your Ecwid store Proceed to the product pag...
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