Technical stuff

By default the customers who open your store for the first time see the Store Front page. There they see th...

Store ID is the unique number of your store account. You might need this number when submitting a help tick...

When troubleshooting complex issues (e.g., store loading), Ecwid’s Customer Care Team often requires additi...

A domain, or a domain name, is the address (also called link, URL) that people use to visit your website. T...

A domain name is the address that people use to visit your website. This address appears in the address bar...

To connect a domain name registered at Hover to Ecwid Starter Site, first you need to set up the DNS record...

If you want to unlock Pinterest analytics for your Starter Site and add your Pinterest profile picture to a...

If you want to track your Starter Site's search performance with Google Search Console and use other Google...

You can use the barcode scanner in the Ecwid iOS mobile app for managing your products and orders. To find ...

If you want to design your store on your own, we can suggest creating your own CSS theme -- a set of CSS ru...

If you sell worldwide, you probably want your customers to see the prices in your store in their native cur...

Channel Partnership program provides our partners with a quick and easy way to add high class e-commerce s...

Ecwid’s partner programs include relationships with the top service providers, sitebuilders and thousands o...

Ecwid has some affiliate features that can transform your store into an affiliate tool.  In this article: ...

Referral programs are very effective for boosting website traffic and sales. Ecwid has basic built-in affil...

Sometimes it is necessary to have the orders from your store to be transferred to Google Sheets. This is a ...

X-Cart import format can be used to import categories, products, and product options. [CATEGORIES] [P...

Usually, when you open a CSV file exported from Ecwid in Excel, the file is parsed into columns correctly. ...

Ecwid widget is a few lines of Javascript code that render the full-featured shopping cart directly in your...

We translate Ecwid’s storefront to more than 50 languages using your customer’s browser setting. If there a...

Today Ecwid Control Panel is translated into the following languages:  English (default language, enabled ...

Ecwid was designed as a very fast shopping cart. It uses some solutions which allow it to work much faster ...

Every merchant understands how crucial is to have a recovery plan in case of any data loss issues. In Ecwid...

Ecwid always makes backup of all shops' data which is securely stored on our servers. If you accidentally d...

Your payment provider must process credit card and PayPal payments before the funds are added to your merch...

Since an Ecwid store can be easily installed at several locations at the same time, you'll probably prefer ...

The cart content never expires. It is tied to a customer's browser and will be cleared only if a customer c...

Ecwid has a powerful built-in search engine that provides quick and relevant search among a huge amount of ...

If you wish to share or post somewhere a direct link to your product you can get it as described below. If ...

Follow these steps to locate your product or category ID: Open your Ecwid store Proceed to the product pag...