I got an order but cannot find a customer in the customer list
There are two possible checkout options in Ecwid: usual checkout with creating an account guest or quic...
How to change a store name
You can change your Store Name on the "Settings → General → Store Profile" page. Edit the value o...
How to open a CSV file in Excel correctly
Usually, when you open a CSV file exported from Ecwid in Excel, the file is parsed into columns correctly. ...
Nextag is a price comparison site where shoppers find great deals on their favorite products, and Internet ...
Sample Terms and Conditions templates
Below are sample templates of Terms and Conditions to use on your web site. These are just sample Terms &a...
Sell your products on Shopzilla, Bizrate and Beso Shopzilla is a very popular price comparison service. Th...
Hidden products and categories
In Ecwid you can create a hidden product or category. This is a product or category which doesn't appear in...
Price Per Unit
If you're selling products that are available in different units/measurements you may want to break down yo...
Real-time shipping rates I get are incorrect
Ecwid doesn't calculate real-time rates. It just sends information about the order (e.g. weight), destinati...
Connect your store with Quickbooks
In Ecwid you can connect the store with QuickBooks Online and Desktop to sync the store orders and accounti...
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