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Help Center
Browse by topic
Video tutorials
Contact us
English (US)
Русский
Manage store
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Sign Up
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Ecwid Help Center
Knowledge Base
Knowledge Base
Browse articles to find answers and troubleshooting tips.
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Ecwid’s key features, pricing, migration, setup guides.
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Your Ecwid account
Subscription, billing, login, password reset, staff accounts.
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Product catalog
Products setup, gift cards, categories, images, and more.
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Payments
Payment methods, gateways, chargebacks.
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Shipping and pickup
Shipping strategy, various shipping setups, destination zones, shipping labels.
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Orders
All about processing, managing, and fulfilling existing orders.
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Customers
All about managing customers' accounts and groups.
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Inventory
Stock tracking for products and options.
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Cart and Checkout
Cart content, checkout steps, checkout buttons.
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Domains
Step-by-step instructions on connecting domain to your site.
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Notifications
Learn what notifications your store can send and how to customize them.
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Taxes
Automatic and manual tax setup, tax exempt customers and more.
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Content and multilingual translation
All about verbiage of your store, important site sections and translations.
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Design basics
Store design levels and simple customization options.
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Design customization with CSS
Learn how you can edit your store theme with CSS codes.
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Sales channels
Learn how to add your store to other platforms like Wordpress, Facebook, Wix, eBay, and more.
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Marketing and promotion
Advertise, optimize, analyze. Learn how to run ad campaigns, set up discounts, return customers via email, and more.
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App Market
Ways to enhance your store with additional apps.
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Custom development
DFM services, advanced changes via API and examples of possible custom mods.
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Extras
Additional information on Ecwid setup and configuration.
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