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Help Center
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Video tutorials
Contact us
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Manage store
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Get Started for Free
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Ecwid Help Center
Knowledge Base
Your Ecwid account
Your Ecwid account
Subscription, billing, login, password reset, staff accounts.
Login and password
Logging in and out of Ecwid
Resetting password
Login notifications
Login issues
Switching between Ecwid stores
Billing and subscription
Ecwid plans and features
Upgrading the Free plan to a paid plan
Upgrading or downgrading a paid plan
Switching from monthly to yearly plans (or vice versa)
Pausing, downgrading, or closing your Ecwid store
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Manage your profile
Account owner name
Changing your login email
Uploading a profile photo
Where is my Store ID?
Staff accounts
Adding and removing staff accounts
Security
Your Ecwid account security
Security in Ecwid
Best practices: Protecting from phishing attacks
Using two-factor authentication with Gmail
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