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Support options
Ecwid’s Customer Care Team is standing by to help with anything you need.
Learn more about Ecwid features and pricing.
| Free | Venture | Business | Unlimited | ||
|---|---|---|---|---|---|
| Knowledge base | Knowledge base | ||||
| E-commerce Academy | E-commerce Academy | ||||
| Status Updates | Status Updates | ||||
| Email support | Email support | ||||
| Live chat | Live chat | Available during the first 30 days after the sign-up. | |||
| Call-back phone call | Call-back phone call | ||||
| Custom development | Custom development | Paid hourly | Paid hourly | Annual Business plan includes 2 hours of development for free. | Annual Unlimited plan includes 12 hours of custom development. |