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Order quantity limits

Order quantity limits allow you to specify the minimum and/or maximum amount of a product that is available per one order. For example, you want customers to purchase at least 3 croissants in your bakery, or you want one person to buy at most 10 event tickets to avoid reselling.

You can set order quantity limits for individual products and product variations in your store.

Instead of setting order quantity limits, you can set a minimum amount of money for your customers to spend on a single order.

Setting order quantity limits for products

An item with order quantity limits can have both minimum and maximum limits, or only one of them, depending on your needs.

To set order quantity limits for a product:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Open the product you want to edit.
  3. Find the Stock Control block on the right.
  4. Click Manage stock control.
  5. (optional) Enable stock tracking by entering the number of items you have in stock.
  6. Click Set purchase quantity limits to specify the minimum and/or maximum quantity allowed for purchase:
    Quantity
  7. Save the changes.

That’s it! Order quantity limits are now set for this product in your store.

By default, order quantity limit values for product variations mirror the values that you set for the base product. So if you set order quantity limit values for your product, the same values are applied to all its variations when they are created. You can set individual order quantity limit values for your variations if you need.

To speed up catalog setup, specify order quantity limits for products and variations in bulk.

Setting order quantity limits for product variations

You can set separate minimum and maximum order quantity limit values for each of the variations your product has. Otherwise, they'll inherit the limits from the base product.

If your product does not have variations, or you want to keep all variations' order quantity limits identical, you only need to add the limit values for the product itself.

After you add order quantity limits for individual variations, customers will see values for the default product variation when viewing product pages in your store. When they select a specific variation on the product details page, the values will be adjusted. If your product does not have a default product variation, order quantity limit values for the base product are displayed at first.

Variations must have unique SKUs before you assign individual order quantity limits to them.

To set order quantity limits for a product variation:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Сhoose a product or create a new one.
  3. Go to the Options → Variations tab.
  4. Click Manage in the Stock column next to the variation.
  5. (optional) Enable stock tracking by entering the number of items you have in stock.
  6. Click Set purchase quantity limits‍ to specify the minimum and/or maximum quantity allowed for purchase.
  7. Click OK, then Save.

That’s it! You’ve added order quantity limit value(s) for an individual product variation.

Now when a customer selects this variation on the product page, they will see the order quantity limit information for it.

How quantity limits work for customers

After you set minimum and/or maximum order quantity limits for a product, customers will see a corresponding notice on the product details page in your store. If a customer tries to add to cart more or fewer units of a product than the limit allows, they will see an error message:

Order_quantity_limits__1_.png

The same goes for the checkout. When in the cart, a customer will not be able to change the number of ordered items to the one not fitting your limits.

If you track inventory for a product or variation and it’s currently in stock, but its quantity is less than the minimum quantity allowed for purchase, then the item will appear as “Out of stock” on the storefront, and customers won’t be able to buy it.

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