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Rewards and points programs for customers

A customer loyalty program or rewards program is a customer retention strategy that motivates shoppers to continue buying from your brand instead of a competitor. Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business.

In your Ecwid store, you can reward your customers for buying from you, following your business on social media, filling out the questionnaire, or any other business related actions. Rewards will encourage shoppers to buy more from you and bring their friends to your store. You can also stimulate your online store visitors to become buyers. On Ecwid App Market, you can find several applications that will help you create a loyalty program for your customers.

Get more customers on board

If you wish to engage more visitors to buy from you, you can offer them a discount once they open your store, or run a giveaway contest in your social media.

To reward new customers in your Ecwid store:

  1. Create a discount coupon and share the promo code in social media. You can specifically target new customers with your post.
  2. Use the Scratch & Win Promotions app from Ecwid App Market to gamify your shoppers’ experience. Visitors can scratch a virtual card for a chance to win a discount.
  3. Use the Social Boost: Giveaways and Contests app to launch a giveaway on your site. Social Boost also enables you to run social media based offers, giveaways, lotteries, raffles, contests, and sweepstakes.
  4. Use the Marsello app to launch a bespoke loyalty and referral program that is proven to increase customer lifetime value and maximize ROI. 
  5. Use the Discount Spin Wheel of Fortune app to deliver discount code to visitors with gamified wheel of fortune. 

Reward current customers

You can create loyalty programs for shoppers to come back to your online store, spread the word about your business, and refer a friend. That way, you can boost your sales through existing customers.

To reward current customers in your Ecwid store:

  • Use the Gratisfaction app as your all-in-one social loyalty and promotion program. You can reward customers for any worthwhile unique actions they may take, like completing a purchase. You can reward your customers for bringing in referrals that generate new sales for your business. Customers can spend their points by claiming rewards, from coupons to physical rewards.
  • Use the Customer Connect Rewards app to offer a powerful incentive system and manage campaigns based on location, purchasing behavior, age, visit frequency, and customer ranking. Your customers will have a special Reward Wallet with all types of offers, including coupons and clubcards. They can use their points as currency to purchase rewards.
  • With the Social Boost app, you can display attractive pop-ups on your website that offer rewards for referrals, actions such as following your social media profiles, sharing your offers and re-posting your messages. Sharing your content will give you social proof with word-of-mouth marketing.
  • You can reward your customers with a free or discounted product for every purchase they make. Install the Buy One Get One Free app to increase the number of items in the average shopping cart.

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