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Connecting Ecwid with the Printify print-on-demand service

Printify is a print-on-demand dropshipping service that allows you to add your design to a wide range of products, including T-shirts, hoodies, mugs, phone cases, etc., and start selling them in your Ecwid online store. Here’s how it works: 

  1. You connect your Ecwid online store with your Printify account.
  2. Sync products with your custom design from Printify to your Ecwid online store, adjusting them if needed. For example, changing prices.
  3. Products appear in your Ecwid online store so customers can purchase them. Once a new order is placed, Printify will get notifications about it and fulfill the order for you.

Syncing your Printify account with Ecwid

To start dropshipping with Printify, you need to connect your Ecwid store with a Printify account. If you don’t have a Printify account just yet, you can create it during the connection.

  1. From your Ecwid admin, go to Apps → App Market and find the Printify app.
  2. Click Install app.
  3. Once the app is installed and open, click Connect to connect an existing Printify account to your Ecwid store.
    If you don’t have a Printify account, click Create account at the top right. After creating an account, go back to your Ecwid admin, Sales channels → Printify and click Connect.
  4. In the popup window, enter the name for your store. Customers won’t see it. Click Allow.

Once your Ecwid store is connected to your Printify account, you can add products from Printify to your online shop.

Adding products from Printify to your Ecwid store

After you connect your Printify account with your Ecwid online store, you need to add products from Printify to Ecwid. For this, you need to select a product in your Printify account, then add your design to it, and then save it into your Printify catalog.

You can add specific or all products from your Printify catalog to your Ecwid store. Synced products appear in your online store so that customers can place orders that Printify then will fulfill and ship for you. 

To add products from Printify to Ecwid:

  1. From your Ecwid admin, go to Sales channels — Printify.
  2. Scroll down to Sync Printify Products and tick the checkbox next to your store name:

  3. Enable or disable toggles to set up your sync rules.
  4. Click Initiate Sync.
  5. Products will appear in the “Printify_sync” category that’s disabled by default. To enable the category along with products, go to Catalog → Categories, click on the “Printify_sync” category and switch to Enable:

    You can adjust product price or any other product details before enabling items in the shop.
  6. To rename the category, enter your title in the Name field.
  7. (optional) You can assign products to other categories if you want products from Printify to appear in existing categories. 

That’s it. Once you enable the Printify category, products appear in your online store, and customers can purchase them. 

When you need to add more items from Printify to your Ecwid catalog, you simply click Initiate Sync from the Printify page in your Ecwid admin.

Fulfilling Ecwid store orders on Printify

When a customer purchases a print-on-demand item from your Ecwid store, Printify will provide them with shipping methods based on the customer's delivery address. They can select one of the provided addresses at checkout and Printify will fulfill the order with the selected method. 

Once your customers place a paid order, it automatically appears in your Printify account. All you have to do is check it on the Printify side to make sure everything is correct and submit that order to let Printify know that it’s ok to start fulfilling the order.

After submitting the order, the Printify team will process and ship the order for you. The order status will be updated automatically, and your customers will receive an email about their order that Printify sends on your store behalf. 

Make sure you don’t provide self-pickup for products from Printify because Printify won’t know where to deliver the order. You can avoid creating self-pickup in your store or limit shipping methods for specific products.

To submit the order on Printify:

  1. From your Printify dashboard, go to Orders.
  2. Find the order and hover the mouse over it. You can tick several orders at once for mass update.
  3. Click Submit order.
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