Knowledge base
Guides
Academy
Video tutorials
Try searching for:
Recently viewed articles:

Table of contents

Product-specific shipping methods

You can customize what shipping methods to use for each product by enabling or disabling particular shipping options for an item. It comes in handy if you have individual products that don’t fit all shipping methods in your store. Say, a freshly baked pizza requires local delivery only. Or if some of your items are too heavy to ship, and you want to enable the in-store pickup only.

After you adjust shipping methods for a product, customers will be able to choose only from the shipping methods you specified. Methods you exclude for a product won’t appear at checkout.

Enabling/disabling shipping methods for a product

To customize a product's shipping methods, you must set up at least two shipping options in your store.

Let’s say you sell vegetables and cheese from your farm all over the country. In addition to that, you start to bake pizza. Delivering hot pizza to another city makes no sense, so you decide to limit pizza delivery to your local city.

For an extensive catalog, it’s quicker to manage shipping rates with a CSV file by editing dozens or hundreds of products in bulk in a spreadsheet.

To specify shipping methods for a product:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Click on a product or create a new one.
  3. On the product editing page, switch to the Shipping & Pickup tab.
  4. Select Specify shipping method for this product.
  5. Click Enable or Disable specific methods. You'll see the list of all shipping methods that you've set up in your store.
  6. Click Add Methods.
  7. Select methods from the list to enable particular shipping methods to a product. In our example, it will be local delivery for pizza:

    product_specific_shipping_method.gif

  8. Similarly, if you want to disable shipping methods for a product, select methods from the list. Your customers won’t see the shipping methods you disabled at the checkout.
  9. Click Save.
If a customer’s shopping bag has items with conflicting shipping methods, your store will show a warning for the customer to split their order at checkout.

Removing product-specific shipping methods

You can always undo adjustments you made for a product and make all shipping methods available for this item.

To remove product-specific shipping methods for a product:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Click on a product.
  3. On the product editing page, click the Shipping & Pickup tab.
  4. Scroll to the Specify shipping methods for this product section.
  5. Hover mouse over the shipping method you want to remove from the enabled/disabled list and click the trash icon.
  6. Click Save.
Was this article helpful?

Awesome! Thanks for your feedback!

Thanks for your feedback!

Sorry about that! What went wrong?
2 out of 2 found this helpful
10
We use cookies and similar technologies to remember your preferences, measure effectiveness of our campaigns, and analyze depersonalized data to improve performance of our site. By choosing «Accept», you consent to the use of cookies.
Accept cookies Decline