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Changing your login email

If you want to change the email address that you use for logging into your Ecwid account, you can do so from your Ecwid admin.

To update the login email:

  1. Log in to your Ecwid admin and go to My Profile → Profile.
  2. In the Edit profile block, click Change:

    Changing_your_login_email__1_.png

  3. In the Email field, change the email address to the one you want to use:

    Changing_your_login_email__2_.png

  4. Click Save.
  5. Verify your new email. We will send you a message with a verification link to this email address, so check your inbox.

The verification link is valid for 14 days after changing your email. Make sure to click this link to verify your email address so you can log into your account.

If you want to change the email address that your customers see in your email notifications, you can update it in your store's general settings. You can also change the email address for store admin notifications or even add multiple recipients
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