Understanding Instant Site versions
Instant Site is Ecwid's website builder that allows you to create professional websites. A few years ago, it received a significant update to provide you with more tools for your online business. That’s why there are currently two versions of Instant Site: the original one (legacy) and the new one.
All Ecwid merchants registered after July, 2023, have the new Instant Site version. If you’ve registered in Ecwid before July, 2023, you likely have the old version.
While both versions empower you to create a website, the new version provides more advanced features, such as translating the site, adding site pages, creating a blog, and more. If you discover that the functionality of the new Instant Site version better aligns with your business needs, you can update your website builder to the latest version.
How do I switch to the new version of Instant Site?
You can switch to the latest version of Instant Site by contacting support.
Please note that when you update your Instant Site version, you will have to set up your site's design from scratch. Once you make the switch, your site will be reset to a fresh default theme. To ensure a seamless transition, you can request access to the updated site editor to set everything up before enabling the new version.
At the same time, shipping and payment settings, domain name, and all your products and categories as you've set them up in Catalog → Products in your Ecwid admin will remain unchanged. The same applies to all your store's data and legal pages.
To switch to the latest version of Instant Site:
- Copy all the text content (to Google Docs, Notes, or any text editor) and save images from your current site so that you can quickly add them to the new site. You can take screenshots of your site and use them to recreate the site structure.
- From your Ecwid admin, click Get Help.
- In the Contact Support section, choose either Open Live Chat or Email support.
- Describe that you want to update your Instant Site version.
- Wait for the confirmation from the support team that your Instant Site has been updated.
That’s it. Now you can go to the Instant Site editor and set up your new website.