Product images

Product images let your customers know what your products look like. You can upload as many images per product, as you like. It is also possible to embed images (and videos) into product descriptions to provide even more details to your customers.

You can set the image size and orientation of product thumbnails in your store with the help of several preset design options in your Ecwid admin in Design.

Gallery image sizes

You can upload as many images as you want for each product. Ecwid supports JPG, PNG, and GIF images in RGB color mode for your products. You can also upload the WebP format.

Each image can be up to 20 MB. If you add heavy product images, they are automatically compressed, so your products load fast and fit well on both desktop and mobile.

Although there are no strict rules on the image size or resolution, there are some tips to make your product gallery more appealing for visitors browsing your store.

• Try to use at least 1000px size images. The larger the size is, the better quality the image will have both on desktop and mobile. 
  Hi-res PNG images with a transparent background may load slowly on category pages or on the storefront page.
• Show the various perspectives of the product such as front, side, underneath, close-up, etc., so customers can see what they are buying in detail.
• The most appealing image proportions for human eyes are 1:1, 3:4, 4:3, 2:3, 3:2. Choose which one is better for your products and try to stick with it.
• Use a consistent aspect ratio and orientation for all the product images in a product gallery. That will help to avoid visual clutter in your storefront.

Adding a product image

You can add an unlimited number of images to every product in your store. We recommend using JPG, PNG and GIF images in RGB color mode for your products.

When you add multiple images to a product, the first uploaded image is considered the main — it shows as a product thumbnail on a category page and that's the first image shown on the product page. To change the main image, drag a different image to the first place. You can also sort the other images by dragging them. Customers will see images in this order in the storefront.

To add images to a product:

Once images have been added, customers can see them in your store. To change gallery layout appearance, go to Design → Image Gallery thumbnails. For Instant Site users: go to Website → Edit Site → Store → Product Page → Image gallery layout or to Website → Edit Site → Featured Products → Design tab (if you're using New-Gen Instant Site).

Adding an image to a product description

You can add an image to the product description to better showcase your product.

To add images to the product description:

Adding an image to a product option/variation

If you sell products with options (such as color or size), you might want to add different images to different product options. You can do it by using product variations. You can add only one image to each variation. If you want to show more images of a variation, just add them to the main product gallery (or in a description).

To add an image to product variation:

That’s it! The image is added for the option. If you have several options, repeat the steps above for all of them.

Adding product images in bulk

You can easily add or update product images in bulk using Ecwid's Bulk Product Editor tool or via CSV import. If you feel more comfortable when working with a ZIP file, then you can use the Bulk Gallery Upload app.

iOS mobile app: Using the AI-powered image editor

If you use Ecwid’s mobile app for iOS, you can effortlessly enhance product photos you took into high-end images with the help of AI. This way, you can free up valuable time to focus on other business tasks and edit pictures on the go without the need for design skills or hiring professionals.

With the AI-generated image enhancement tool, you can remove the background behind the product and replace it with a new background of any color, add shadows, crop images, change their orientation, and save the result you like best to the product gallery.

To enhance a product image with AI:

1. From the Ecwid iOS app, go to Products.
2. Choose a product or add a new product.
3. From the product details screen, add the photo you want to enhance to the gallery.
4. After the photo is added, tap on it in the gallery, then tap Remove Background at the bottom of the screen:
   

   

5. Play around with the settings. Choose the background color and crop the image if you like. To add realistic shadows to the product, tap Shadows. 
6. When you’re happy with the result, tap Save, then Close.

That’s it! You’ve enhanced the photo:

Now, you have both the initial image and its enhanced version in the gallery. Remove the original version if you don’t need it, and drag and drop images to change their order.

Protecting your images

The most common image protection technique is to place a visual copyright watermark on the image. By adding your logo or a mark on top of your images you can deter people from copying them. And if they do, it’s free publicity for you!

There are plenty of online services that you can use for watermarking your images, e.g.:

• Watermark
• Visual Watermark
• uMark

If you are acquainted with Adobe Photoshop, you can use it to watermark your images as explained in the guide.

Hiding product images

When you add a product to your catalog and do not upload any image for it, your Ecwid store automatically shows a gradient image as the product’s thumbnail in grid:

You may want to remove or hide product thumbnail images from the product list for its more compact look. In this case you can show just product names without images:

To hide product images from product grid:

1. From your Ecwid admin, go to Design.
2. Scroll to Product Card details and layout.
3. For the Main product image setting select Do not show.

The changes will be autosaved.