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Stripe

Stripe allows you to accept credit and debit card payments, set up recurring subscriptions, and use the Buy Now Pay Later business model with Klarna. Stripe also supports Apple and Google Pay, so customers can checkout with one tap in your store. In addition, you can add various payment options popular in the EU to your store, such as giropay, SEPA, iDEAL, Sofort, Klarna, Alipay.

Stripe charges 2.9% + 30¢ fee for a transaction. You can create a new Stripe account by filling in a short form or connect your existing Stripe account and start accepting online payments straight away.

Stripe is available in 50 countries including the USA, Canada, UK, Australia, Japan, and others.

Setting up Stripe

Before setting up Stripe, check the list of Restricted Businesses to ensure that your business is not in this list and you are allowed to use Stripe to process payments in your store.

To set up Stripe in your store:

  1. From your Ecwid admin, go to the Payment page.
  2. Click Connect with Stripe. You’ll be taken to the Stripe website.
  3. Sign in to your Stripe account if you already have one.
  4. Or fill in the details and create a new Stripe account.
  5. Follow the instructions on the Stripe site to complete the setup. After that, you will be taken back to your Ecwid admin.

Once finished, your Stripe account will be connected to your Ecwid store. Customers will see the Credit or debit card field and will be able to pay with their card to you:

stripe_at_checkout.png

If Stripe isn’t supported in your country, set up another payment option to accept card payments in your store. Learn more about online payment gateways in Ecwid.

FAQ

I have an issue with my transactions. What should I do?

Ecwid does not process any transactions itself or participate in money transfer, so we don't have any access to transaction details on our side and have no access to your Stripe payments. If you experience any issues with money receiving, please contact Stripe support.

Where do I find information on my transactions and transfers?

When a customer pays for an order using Stripe, the money goes to your Stripe account. You can see the transaction ID in the order details in your Ecwid admin, My sales → Orders. Click on the transaction link to view more details in your Stripe account.

Can I save the customer card details and charge it later?

Yes, you can do it with Stripe on a paid Ecwid plan. To enable this option, go to your Ecwid admin → Payment → Stripe and click the toggle next to the “Save credit card details for later” option.

After that, when a customer places an order in your store with Stripe, they will be saved in your Stripe dashboard where you can charge them anytime later using the “+ Create Payment” link.

When will I receive my payouts?

In Stripe, you receive payouts according to your payout schedule. Typically the first payout for a new account happens with a 7-day delay (after the first successful payment), though the waiting period may vary. Read more about payouts on Stripe's website.

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