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Logging in to your Ecwid store

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You can log into Ecwid from your desktop or mobile device by entering your email and password.

If you have just signed up for Ecwid, you need to verify your email address first. An email with the verification link is sent immediately after the registration. Please open that message and click the link to confirm your email address.

If you use Gmail to process your emails, you can confirm your email address in a single click in the verification email that Ecwid sends you. Your email address will be confirmed on the fly: welcome-preview.gif

Note that dynamic content is currently available to US customers and in Gmail only.

 

In this article:

  1. Log in to your Control Panel on desktop
  2. Log in to your Control Panel on mobile
  3. Log in via social accounts
  4. Log in to multiple accounts
  5. Log out from your account

Log in to your Control Panel on desktop

To log in:

  1. Open the login page https://my.ecwid.com.
  2. Enter your email and password.
  3. Click Sign In:

Sign in to Ecwid

If you do not remember your password, you can always reset it using the password reset form.

Log in to your Control Panel on mobile

On mobile you can log in by one of two ways.

Logging in right from mobile

  1. Download the Ecwid app from App Store or Google Play.
  2. Open it.
  3. Click Log In:

Log in to Ecwid from mobile

  1. You will be redirected to https://my.ecwid.com.
  2. Enter your email and password.
  3. Click Sign In.

Logging in to mobile from desktop

  1. Go to Ecwid Control panel → Mobile.
  2. Click Get the App:

Get Ecwid mobile app

  1. Enter your phone number to get the download link and click Send Me the App or scan the QR code:

Log in by sms or QR code

  1. The app will be installed on your phone and you will be logged in automatically.
If you do not have an account, you can sign up here: https://my.ecwid.com

Log in via social accounts

You can sign in to your Ecwid store using your Facebook, Google or PayPal account. This way you sign in automatically if you are logged in to your social account, and you do not have to enter your password for Ecwid.

  1. Go to https://my.ecwid.com
  2. Select the social account you want to sign in with.
  3. If you are not logged in to your social account, you will be prompted to do it.
  4. You will be logged in to your Ecwid account without entering your password.
If you use your Google account for sigining in to Ecwid, we recommend to ensure even more security by enabling 2-Step Verification (also known as two-factor authentication) for your Google account. Please check the guide for instructions on how to enable it.

Log in to multiple accounts

You can be logged in to several accounts at a time, if the accounts are bundled. You can manage any of the stores you are added to as a staff member.

To log in to multiple accounts:

  1. Go to https://my.ecwid.com
  2. Enter your email and password
  3. Click Sign In
  4. If you have access to several accounts, you will see a screen where you can choose which store you want to log in to:

Choose a store to manage

 

  1. Select the store you want to log in to and click on it.

 

View a different account

  1. When logged in to Ecwid, click My Stores
  2. You will see a drop-down with the names and IDs of the stores you have access to:

Log in to another store

 

  1. Click on the store you want to log in to.
To learn more about staff accounts for your team check our guide about adding and removing staff accounts.

Log out from your account

To log out:

  1. Go to your Ecwid Control Panel
  2. Click on your profile icon in the upper right corner
  3. Click Sign Out:

Log out from your Ecwid account

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