Logging in and out of Ecwid

You can log in to your Ecwid account the same way you signed up — using an email address and password or with your Facebook, Google, Apple or PayPal account. For example, if you signed up with a Facebook account, you’ll log in to your Ecwid admin using your Facebook account.

Logging into Ecwid

You can log in to Ecwid Dashboard on desktop, or by using the Ecwid Ecommerce app for iPhone or Android.

To log in:

Go to https://my.ecwid.com.
If you signed up with an email address and password, enter them and click Sign In.
If you signed up using Apple, Facebook, Google, or Paypal, click the appropriate button and follow the prompts.

If you use Google to log in, we strongly recommend enabling 2-Step Verification (also known as two-factor authentication) for your Google account.

Download the Ecwid Ecommerce app for iOS from the App Store and tap to open it.
If you already have an Ecwid account, then tap Log in and enter your email address and password for your Ecwid store.

Scan the QR code on the Mobile page in your Ecwid admin for immediate access to the app. You will be logged in automatically.

If you want to start a new Ecwid account, then tap Start Selling Now and follow the prompts.

Download the Ecwid Ecommerce app for Android from Google Play and tap to open it.
If you already have an Ecwid account, then tap Log in and enter your email address and password for your Ecwid store.

Scan the QR code on the Mobile page in your Ecwid admin for immediate access to the app. You will be logged in automatically.

If you want to start a new Ecwid account, then tap Start Selling Now and follow the prompts.

Confirming your email with Ecwid

As a new user, you automatically receive a confirmation email request. We need that confirmation to ensure that we're sending updates and notifications to the right person.

To confirm your email:

Go to your inbox and open the confirmation email. This email is sent from: Ecwid <notifications@ecwid.com> with “Welcome to Ecwid!” title.
Click Confirm Email. Make sure you confirm your email as soon as possible after receiving the email verification email or you will not be able to sign in to your Ecwid account.

If you don't see the email with the “Welcome to Ecwid!” subject in your inbox, check the junk or spam folder in your mail box.

If you use Gmail to process your emails, you can confirm your email address in a single click. Your email address will be confirmed on the fly:

Confirm Email

Dynamic content is currently available in Gmail only.

Logging out of Ecwid

To log out:

Go to your Ecwid admin.
Click on your profile icon in the upper right corner.
Click Sign Out:

Sign Out

From the Ecwid Ecommerce app for iOS, tap Store, and then tap App Settings.
Tap Log out.

From the Ecwid Ecommerce app for Android, tap Store, and then tap App Settings.
Tap Log out.

Logging into Ecwid

Confirming your email with Ecwid

Logging out of Ecwid

Articles in this section