Connecting Ecwid with Vend POS

With Ecwid’s application for the Vend point-of-sale solution, you will be able to sell your products via both online and offline channels. If you are an offline business entering into ecommerce, you can easily transfer product data from your Vend POS to your Ecwid online store and sync the data automatically. In case you’re an online business, you can import products from your Ecwid store into your Vend POS and start accepting orders in-person, too.

Vend POS integration is available to merchants in the USA, Canada, Australia, New Zealand, Japan, the United Kingdom, and many other countries around the globe. To get to know whether Vend operates in your country, contact the VendHQ sales team.

Plan availability: Business and Unlimited.

Start selling online with Ecwid (for existing Vend merchants)

To start selling online with Ecwid, you need to create an online store and authorize the Ecwid Cart app on Vend. After you connect your new Ecwid store with your Vend POS and upload the products from Vend, you will be able to track both online and offline inventory and sales.

For Vend users: You need to be on Pro, Enterprise, Standard, or Advanced plan.

To set up the Vend-Ecwid integration:

  1. Log in to your Vend account.
  2. In the side menu, navigate to Setup → Apps.
  3. In the list of apps find Ecwid and click the Connect to Vend button. You will be redirected to the landing page for Vend users.
  4. Click Get Started to register your new Ecwid store, then enter your Name, Email, and Password that will be used on your Ecwid account.
  5. Follow the configuration wizard to set up your store.
  6. After you register your online store, you will get a free one-month trial of a special edition of Ecwid’s Business plan that supports POS. It is offered to all Vend merchants who sign up to Ecwid. Later you need to subscribe to the Business + POS plan or higher in My Profile → Billing and Plans to continue using the integration. If you don’t, you will be downgraded to the POS Demo plan.
  7. Once done, go to Other Channels → Vend to connect your Vend account to your Ecwid account. You can link only one of your Vend registers.
  8. Click Go!
  9. On the opened page, choose Yes, connect my store to Vend.
  10. Sign in to your Vend account.
  11. On the opened page, click Connect.
  12. After that, you will be redirected back to your Ecwid account. Click Edit if changes are required, or click Save settings to finish:

    Ecwid_for_Vend_POS__6_.png

Congratulations! Your new online store powered by Ecwid is connected with your Vend POS. Now you can select products you want to sell online and upload them to your Ecwid store with a click.

After you authorize Ecwid’s app on Vend, the Ecwid Cart app will also appear in the Apps section in your Vend account:

Ecwid_for_Vend_POS__1_.png

Learn more about your new online store:

Getting started with Ecwid
Branding your Ecwid store
Connecting a domain to Ecwid Instant Site
Tag products on Instagram
Get a ShopApp

Connecting Ecwid with Vend POS (for existing Ecwid merchants)

If you already have an Ecwid store and now want to go offline and start using Vend as your point of sale system, you will need to create a Vend account and authorize Ecwid’s app there. After that, you will be able to select products for upload.

Plan availability: Business and Unlimited.

To connect your Ecwid online store with Vend POS:

  1. From your Ecwid admin, go to Other Channels → POS (or Other Channels → Vend; in this case, proceed to step 3).
  2. Scroll down to the Sell offline with Vend section and click Learn more:

    Ecwid_for_Vend_POS__14_.png

  3. Click Go!
  4. On the opened page, choose Yes, connect my store to Vend if you have already created a new Vend account or No, create a new Vend account:

    Ecwid_for_Vend_POS__7_.png

  5. If you chose No, create a new Vend account, follow the link to create an account on the Vend registration page, then go back to your Ecwid admin and click Done, connect my store to Vend.
    Note that you will need to switch to the Pro, Enterprise, Standard, or Advanced plan in Vend after your trial period is over to be able to use the integration. Please check Vend Help Center to learn more about the configuration process.
  6. Sign in to your Vend account. You can link only one of your Vend registers to your Ecwid account.
  7. Click Connect:

    Ecwid_for_Vend_POS__8_.png

  8. After that, you will be redirected back to your Ecwid account. Click Edit if changes are required, or click Save settings to finish:

    Ecwid_for_Vend_POS__6_.png

Congratulations! Your Ecwid store is now connected with your new Vend POS account. Now it's time to select and sync the products that you want to sell offline with Vend.

Ecwid pricing and features for Vend integration

The subscription costs and available features depend on how you've created your Ecwid account and on what plans you are using both in Vend and in Ecwid. The total price will consist of the cost of your plan in Ecwid plus the cost of your plan in Vend. There are plan limitations on both sides for the integration to work.

In Vend, Ecwid ecommerce integration is available on Pro and Enterprise plans. Both plans have an unlimited amount of products and users. Read Vend plan descriptions to compare the features.

In Ecwid, the price depends on the registration process you used:

  • For Vend users who registered a new Ecwid account via Vend Dashboard using the link on Ecwid’s landing page, the integration is available on a special Business + POS plan. It is an edition of Ecwid’s Business plan that supports POS functionality and costs $49/month or $500/year. The integration is also available on the Unlimited plan.
    Please note that the Business plan in Ecwid has a limitation of 2500 products and only 2 staff accounts (and some other restrictions).
  • For existing Ecwid users who registered directly the Business + POS plan is not available, and Ecwid’s Business plan is necessary for Vend integration.

Read Ecwid plan descriptions to compare the features →

Disconnecting Vend from Ecwid

You can disconnect Vend from Ecwid if you need. For example, you no longer run a brick-and-mortar store, or you decide to change your business field and stop selling online.

The disconnection process consists of two parts: disconnecting Vend from Ecwid and disconnecting Ecwid from Vend.

To disconnect Vend from Ecwid account:

  1. Log in to your Ecwid admin.
  2. From your Ecwid admin, go to Other Channels → Vend.
  3. Click on the arrow next to your store name.
  4. In the dropdown, choose Disconnect Vend:

    Ecwid_for_Vend_POS__10_.png

Your Ecwid account will be disconnected from Vend. The products that you have previously uploaded from Vend will remain on your Ecwid inventory, but the updates will no longer sync. You can delete these products manually.

To disconnect Ecwid from Vend:

  1. Log in to your Vend account.
  2. In the side menu, navigate to Setup → Apps.
  3. In the My Apps list, find the Ecwid Cart extension and click on the trash bin icon next to it.
  4. Click Disconnect Ecwid Cart:

    Ecwid_for_Vend_POS__15_.png

Your Vend account will be disconnected from Ecwid. The products that you have previously uploaded from Ecwid will remain on your Vend inventory, but updates will no longer sync. You can delete these products manually.

You can link your Ecwid store with your Vend account again in the future, but you will need to connect and set up the integration again from scratch.

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