Knowledge base
Guides
Academy
Video tutorials
Try searching for:
Recently viewed articles:

Table of contents

Product-specific shipping rates

Some products in your catalog may not fit the general shipping rates you set up on your Shipping & Pickup. For instance, fragile products requiring special packaging may cost more to ship. In that case, you can set up individual shipping rates to charge your customers a specific amount instead of your regular shipping fees.

For every product in your store, you can add a fixed fee that will be applied to shipping rates, add fixed rates, or offer free shipping.

Adding a fixed fee to shipping methods

Your store’s shipping methods, or global rates, are automatically assigned to all products in your store. If any of the products require extra shipping costs, you can cover those costs by adding a fixed fee for that particular item. A fixed fee will be applied for each item in the cart on top of the shipping cost.

Let’s say you sell fragile plates and want to use a special package to ship items safely. In that case, you can add $2.99 as a fixed fee per item. This $2.99 will be added for each item of the product in the cart on top of all shipping rates in your store. If a customer adds two plates to the cart, Ecwid automatically adds $5.98 to the shipping costs; for three plates, it will be $8.97, etc. A fixed fee will be summed with the shipping cost so your customers won’t see any ‘extra fees’ at checkout.

To add a fixed fee to your basic shipping costs:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Click on a product that requires a fixed fee.
  3. When on the product editing page, switch to the Shipping & Pickup tab.
  4. Select Use your store’s shipping methods.
  5. Click Add fixed fee per item and type the fee you want to add:

    Product-specific_shipping_rates__1_.gif

  6. Click Save.

Creating a fixed rate for a product

A fixed rate per item, or a fixed shipping rate, is a flat amount that you charge your customers for shipping. Unlike a fixed fee per item, a fixed shipping rate is not added on top of your basic shipping costs (global rates). It’s a fixed amount that will be displayed to your customers as a shipping cost at the checkout instead of your store’s shipping rates (if any).

This option helps you to set up an individual shipping price for a product. For example, you can set a fixed rate of $30 for large items in your store to cover extra shipping costs.

To add a fixed rate per item:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Click on a product that requires a fixed rate.
  3. When on the product editing page, switch to the Shipping & Pickup tab.
  4. Select Fixed rate per item.
  5. Type the fee you want to charge your customers with.
  6. Click Save.

Offering free shipping per product

You can set free shipping for any particular item in your store. In that case, a product will be shipped free of charge disregarding its quantity in the cart. For instance, you can offer free shipping for expensive products in your store to encourage customers to buy high-priced items.

In case you want to offer free shipping on all items in your catalog, you can create a global Free Shipping method instead of using a product-specific free shipping method.

To offer free shipping per item:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Click on a product that requires a fixed rate.
  3. When on the product editing page, switch to the Shipping & Pickup tab.
  4. Select Free shipping.
  5. Click Save.
You can highlight free-shipping products with product ribbons — colored horizontal labels that are displayed on product listings thumbnails and product details pages in your store. Or you can add product subtitles, it’s a short text that is displayed on the product list and also on the product details page in your store.
Was this article helpful?

Awesome! Thanks for your feedback!

Thanks for your feedback!

Sorry about that! What went wrong?
15 out of 46 found this helpful
10
We use cookies and similar technologies to remember your preferences, measure effectiveness of our campaigns, and analyze depersonalized data to improve performance of our site. By choosing «Accept», you consent to the use of cookies.
Accept cookies Decline