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Initial shipping and delivery setup in Ecwid

In this article, you will find basic steps for the initial shipping setup. Once you follow the steps, you can proceed with a further shipping setup based on your shipping strategy.

Step 1. Mark products as shippable

Whether you offer shipping, local delivery or in-store pickup, you need to mark your items as shippable. Without that, customers won’t be able to select a delivery method at checkout. In Ecwid, all new products in your catalog are automatically marked as shippable.

You can get at-a-glance overview of products that require shipping from your Ecwid admin, Catalog → Products:

Initial_shipping_and_delivery_setup__2_.png

If you sell digital products or services, you can disable shipping for them.

To mark a product as shippable:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Open the product you want to set up.
  3. Make sure the Requires shipping or pickup checkbox is ticked:

    Initial_shipping_and_delivery_setup__3_.png

If you have both shippable and non-shippable items in your store, you can use Bulk Product Editor to quickly adjust shipment option for products and/or check out what items in your store require shipping.

Step 2. Specify product weight

Each item in your catalog has its own weight that you can enter on the product details page. Carrier services use order’s weight to calculate shipping rates, so you need to specify weight for products if you want to use accurate shipping rates based on weight: either real-time or manual.

You can change the weight unit for your store on the Settings → Regional Settings page.

To specify weight for a product:

  1. From your Ecwid admin, go to Catalog → Products.
  2. Open the product you want to set up.
  3. In the Weight section, enter the weight:

    Initial_shipping_and_delivery_setup__1_.png

For a large catalog, use Bulk Product Editor to quickly specify weight for different products.

To get the precise weight of a product, it’s better to use a scale for accurate measurements. If you don’t have one yet, you can check the list of approximate weight of goods.

For some carriers integrated with Ecwid, product dimensions also affect live rates. You can specify product size to get more accurate real-time rates at checkout.

Step 3. Proceed with setting up a shipping method

After you make adjustments to products, your store is ready for shipping. It’s time for you to set up shipping methods in your store. On your Shipping & Pickup page in your Ecwid admin, you can edit or create one of the following shipping methods:

For individual items in your store, you can use product-specific rates.

To inform customers about your shipping costs, destinations, and average delivery time, you can add a shipping policy to your store.
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