Managing categories

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Categories are groups of products that you wish to show on the same page in your store. Read more about how to manage the categories in your store.

In this article:

Creating categories and subcategories

The products from one category are listed on a separate page in the storefront. This page can have a description and a featured image. When adding an image, make sure that it represents well the content of the category.

Use the description to tell your customers what they will find in this category and what are the best things about the products there. Try not to make the description too long.

Find out how to add a welcome text to your store with the help of a category description.

See a video on how to add your first category:

In Ecwid you can create a complex category structure with several levels. Categories of the first level are referred to as root categories. These are the categories your customers see in main navigation. You can also create categories of the second, third, etc. level within your root category. These are referred to as subcategories or child categories.

Clear and concise category structure makes your store’s navigation intuitive. This allows your customers to find easily what they are looking for. That’s why we recommend planning your category structure before adding products.

Customers can navigate your categories and subcategories with the help of breadcrumbs – special links that show the path to the page they are currently viewing.

Here are the steps to create a new category of the first level:

  1. Go to your Ecwid Control Panel → Catalog → Categories.
  2. Click Add Root Category:

Add root category

  1. Enter the Name of your category:

Enter category name

  1. Click Choose file to upload an image for your category. You can upload an image that represents your category or an image of a product from the category:

Upload category image

  1. Enter the description. You can describe what products are in that category, or just leave it blank:

Enter category description

  1. Click Save.

To create a new subcategory:

  1. Go to your Ecwid Control Panel → Catalog → Categories.
  2. Select the category into which you want to add a subcategory from the category tree on the left.
  3. Click Add Subcategory:

Add subcategory

  1. Enter the Name of your category:

Enter subcategory name

  1. Click Choose file to upload an image for your category. You can upload an image that represents your category or an image of a product from the category:

Upload subcategory image

  1. Enter the description. You can describe what products are in that category, or just leave it blank:

Enter subcategory description

  1. Click Save.

Assigning products to categories

To show the products in certain categories, you should assign them to that category. You can assign products to multiple categories at once. For example, an item that belongs to the Shoes category can be on sale and belong to the Sale items category as well.

To assign a product to a category:

  1. Go to your Ecwid Control Panel → Catalog → Categories.
  2. Select the category to which you want to assign a product from the category tree on the left.
  3. Switch to the Category products tab.
  4. Click Assign Products to Category:

Category products tab

  1. Select the necessary items in the list. You can filter the products by SKU and Name.
  2. Click Add products to add items in bulk or click the Plus icon to assign products one by one:

Assign products to category

You can also assign products to categories and move them from one category to another when you edit the product:

  1. Go to your Ecwid Control Panel → Catalog → Products.
  2. Open the product in editing mode.
  3. In the Categories section at the page bottom click Change Categories:

Change categories

  1. Select the category to which you want to assign the product and click Ok:

Select category

  1. Click Save.

Sorting products in categories

You can sort the products automatically by date added, by price or by name with the help of the Default Products Sort Order option.

For detailed instructions, please visit Sorting products.

You can also set a custom order of products within a category and sort the products manually:

  1. Go to your Ecwid Control Panel → Settings → General → Cart & Checkout.
  2. Set the Default Products Sort Order option to Defined by store owner:

Set default products sort order

  1. Go to Catalog → Categories and select the category where you want to organize the products in the category tree.
  2. Switch to the Category products tab and drag and drop the items to change their order:

Drag and drop products to sort

Changing categories order

If you wish to show some categories first, you can easily change the order of categories and subcategories:

  1. Go to your Ecwid Control Panel → Catalog → Categories.
  2. Drag and drop categories in the category tree:

Drag and drop categories to sort

Disabling and deleting categories

If you wish to remove a category from your store, you can disable it or delete permanently.

Disabling a category

When you disable a category, is stops showing in your store. At the same time you can see it in your Ecwid Control Panel and enable it back if needed.

To disable a category:

  1. Go to your Ecwid Control Panel → Catalog → Categories.
  2. Select the category you want to disable.
  3. Click Disable:

Disable a category

The products from a disabled category will not show in the storefront navigation, but will still be available by a direct link and in the search results.

Deleting a category

If you wish to remove a category completely, you can delete it:

  1. Go to your Ecwid Control Panel → Catalog → Categories.
  2. Select the category that you want to remove in the category tree on the left.
  3. Click Delete category:

Delete category

The products that were assigned to the deleted category will not be deleted. They will be moved to the Store Front page category.

Related articles

Deleting categories
Hidden products and categories
Changing categories order

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