Connecting Ecwid with Klaviyo

You can connect your Ecwid online store with Klaviyo so that new customers automatically get to your Klaviyo subscribers' list. This allows you to keep all your customers’ contacts in Klaviyo and communicate with them whenever you need.

You can set up Klaviyo with Zapier, a code-free tool to connect apps. With Zapier, you create a "zap" and select a trigger (when something should happen) and an action (what should happen). This way, you connect Ecwid with Klaviyo to perform together.

To connect Klaviyo with your Ecwid store:

1. Sign up for an account with Zapier or log in to your existing Zapier account.
2. In your Zapier account, click Create and select Zaps.
3. Click Trigger, then select Ecwid by Lightspeed. In the opened menu on the right, click the Trigger event dropdown and select New Customer. 
4. If you're not automatically logged in into your Ecwid account, in the Account dropdown, click Sign In to login to your Ecwid account.
5. Click Action and select Zendesk. In the opened menu on the right, click the Action dropdown and select the action you want to perform. For example, Create Profile.
6. If you're not automatically logged in into your Klaviyo account, in the Account dropdown, click Sign In to login.
7. Click Continue.
8. Set up details of your connection and click Continue.
9. Click Test step to check if the right store has been connected and if the right trigger is set up. You can skip this step.
10. Click Publish.

That’s it! Now that the zap is set up and active, new customers that appear in your Ecwid store will be automatically sent to your Klaviyo subscriber list.

To edit or disable the zap, go to your Zapier account → Zaps.