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Royal Mail

Royal Mail is a postal service and courier company in the United Kingdom. Your Ecwid online store can automatically show rates for multiple Royal Mail delivery options to your customers. At checkout buyers will see what delivery options are suitable for their shipping address and products’ weight and can choose one for their order.

To use the automatic shipping rates from Royal Mail, your store’s country must be the United Kingdom and the currency of your store must be Pound sterling.

Enabling Royal Mail shipping rates

To offer Royal Mail delivery options with automatically calculated rates at checkout:

  1. From your Ecwid admin, go to Shipping & Pickup.
  2. In the Shipping box, click +Add Shipping.
  3. Click Set Up Royal Mail.
  4. In the Automatically calculated rates from Royal Mail box, click Set Up Royal Mail.

Enable Royal Mail

Once you complete these steps, customers will start seeing Royal Mail delivery options at checkout.

Changing Royal Mail settings

When you enable Royal Mail, the default settings are applied so that you can offer this shipping method in your online store right away.

You can change the default settings at any time:

  1. From your Ecwid admin go to Shipping & Pickup → Royal Mail.
  2. Click on the Activate menu in the Royal Mail box and choose Edit.

You can change the following Royal Mail settings:

  • Choose shipping options
    Enable which Royal Mail services you will use to ship orders. Customers will see these options at checkout. Learn more about Royal Mail shipping services to choose the shipping methods that will work best for you.
    Domestic International
    Royal Mail 1st class
    Royal Mail 2nd class
    Royal Mail 1st Class Signed
    Royal Mail 2nd Class Signed
    Royal Mail Delivery Guaranteed by 9am
    Royal Mail Delivery Guaranteed by 1pm
    Royal Mail Delivery Guaranteed by 9am With Saturday Delivery
    Royal Mail Delivery Guaranteed by 1pm With Saturday Delivery
    Parcelforce Worldwide express9
    Parcelforce Worldwide express10
    Parcelforce Worldwide expressAM
    Parcelforce Worldwide express24
    Parcelforce Worldwide express48
    Royal Mail International Economy
    Royal Mail International Standard
    Royal Mail International Tracked
    Royal Mail International Signed
    Royal Mail International Tracked & Signed
  • Specify shipping region
    You can select which destination zone the Royal Mail rates will be available for in your store. You can choose to ship all over the world, specify region, country or city or choose a specific zone on a map.
    Customers whose address doesn’t fall into the set zone won’t see Royal Mail options at checkout.
  • Add shipping markup
    The markup is a hidden fixed fee that will be added to the Royal Mail rates. Use this setting if you want to increase the shipping rates to cover your shipping expenses.
  • Set default package size (cm)
    The default package size is used for the shipping rates calculation if no product dimensions are specified in your catalog. If all your products are approximately of the same size, you can set the default package size in the shipping settings once and use it for all products.
  • Set minimum order subtotal
    Limit the availability of this shipping method by order subtotal. If the order is below the set amount, this shipping method will be inactive at checkout.
  • Royal Mail online prices
    If you pay for parcel delivery online using the Royal Mail Click & Drop service, you can show more accurate rates at checkout by enabling the Royal Mail online prices toggle. In this case your store will use the discounted online prices from Royal Mail when calculating shipping costs. If this setting is disabled, the store shows the standard Royal Mail rates at checkout.

Related articles:

Choosing the right shipping strategy for your store
Sorting delivery options at checkout
Shipping labels
Tracking numbers

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