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Connecting Squarespace domain to Instant Site

You can connect a custom domain purchased from Squarespace with your Ecwid Instant Site, so that customers can enter your unique URL in their browser and get right to your site. 

Once connected, your Ecwid Instant site will open at your domain name, via secure HTTPS connection. You don’t need to separately purchase an SSL certificate as Ecwid provides free SSL for Instant Site users. Visit your Squarespace Domains account to manage all the domain settings and to pay for the domain name, or renew it.

If you downgrade to a Free Ecwid plan, your custom domain will be replaced with a free Ecwid subdomain.

Step 1. Setting up your domain in the Ecwid admin

To link your domain with your Ecwid Instant Site, you should first specify your custom domain name in your Ecwid admin.

To specify a domain name:

  1. From your Ecwid admin, go to Website → Domain.
  2. In the Domain name and site address block, click Connect Existing Domain.
  3. In the Specify a domain name field enter your custom domain name (without www):

    Connecting domain in Ecwid admin.png

  4. Click Next Step.
  5. You will see a popup that contains an IP-address. Copy that IP-address. You will need it to set up your domain in your registrar account.
  6. Click Save.

Step 2. Setting up your domain in the Squarespace Domains account

To finish linking your Ecwid Instant Site with your domain, you should make changes in your domain settings and point the domain to your Ecwid site. For that, you need to add an A record and a CNAME record in your domain host account.

Ecwid doesn't host domain names. You will use your Squarespace Domains account to pay for the domain name and to manage all the settings.

To point the domain to your Ecwid site:

  1. Log in to your Squarespace control panel.
  2. Go to Domains and click on the domain you want to manage.
  3. In the opened sidebar, scroll down and click Manage Domain Settings.
  4. Click Edit DNS:

    Connecting domain in Squarespace admin.png

  5. Scroll down to Custom Records and click Add Record.
  6. Enter the following data for the A record:
    • In the Type dropdown menu, select A.
    • In the Host field, enter @.
    • In the Data field, enter the IP address that you’ve copied earlier from your Ecwid admin.
    • Click Save.
    Make sure to delete other A or AAAA records for '@' from your domain settings as they will conflict with this new A record pointing to your Ecwid site.
  7. Click Add Record again.
  8. Enter the following data for the CNAME record:
    • In the Type dropdown menu, select CNAME.
    • In the Host field, enter www.
    • In the Data field, enter your domain without "https" or "www" (e.g., yourdomain.com).
    • Click Save.

That’s it, you’ve added the A and CNAME records to your domain settings.

Now please wait a bit till the changes take effect. It usually takes no longer than two hours for the DNS changes to propagate, but can take up to 24-48 hours in some cases. After that, your Instant Site will be available at your own domain when customers enter the corresponding URL in their browser.

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