Connecting 1and1 IONOS domain to your Ecwid Instant Site

You can connect a custom domain purchased from 1&1 IONOS with your Ecwid Instant Site, so that customers can enter your unique URL in their browser and get right to your site.

Once connected, your Ecwid Instant site will open at your domain name, via secure HTTPS connection. You don’t need to separately purchase an SSL certificate as Ecwid provides free SSL for Instant Site users. Visit your 1&1 IONOS account to manage all the domain settings and to pay for the domain name, or renew it.

If you downgrade to a Free Ecwid plan, your custom domain will be replaced with a free Ecwid subdomain.

Step 1. Setting up your domain in the Ecwid admin

To link your domain with your Ecwid Instant Site, you should first specify your custom domain name in your Ecwid admin.

To specify a domain name:

  1. From your Ecwid admin, go to Website (or to Overview → Manage Instant Site).
  2. In the Domain name and site address block, click Change Address.
  3. In the pop-up window that you’ll see enter your custom domain in the Use your own domain name field (you should enter your root domain, i.e. without www part).
  4. Copy the Ecwid’s IP-address that is offered to you there (3.211.60.235, or 23.23.44.201, or 34.193.83.23) as you will need it later.
    While you are entering your custom domain name in this field, you can see the instruction for a further domain setup below.

IONOS_domain.png

  1. Click Save.

Step 2. Setting up your domain in the 1&1 (IONOS) account

To finish linking your Ecwid Instant Site with your domain, you should make changes in your domain settings and point the domain to your Ecwid site. For that, you need to add an A record and a CNAME record in your domain host account.

Ecwid doesn't sell nor host domain names. You will use your 1&1 IONOS account to pay for the domain name and to manage all the settings.

To point the domain to your Ecwid site:

  1. Sign in to your 1&1 account at login.ionos.com.
  2. From the Select Product dropdown choose Domains & SSL.
  3. Click the gear icon under Actions next to the domain you're connecting to your Ecwid site and select DNS:

DNS settings in IONOS

  1. On the next page, click Add Record, then select the A type:

Add A record

  1. Enter the following data for the A record:
    • In the Host Name field, enter @.
    • In the Points to field, enter the IP address that you’ve copied earlier from your Ecwid admin.
    • Leave the TTL option as 1 hour.
    • In the preview section, click Do not add DNS record for www.
    • Click Save.

Point domain to Ecwid's IP

Make sure to delete other A or AAAA records for '@' from your domain settings as they will conflict with this new A record pointing to your Ecwid site.
  1. Click Add Record and now select the CNAME type.
  2. On the next page, enter the following data for the CNAME record:
    • In the Host Name field, enter www.
    • In the Point to field, enter your root domain such as myecwidsite.com.
    • Leave the TTL option as 1 hour.
    • Click Save.

Add CNAME in IONOS

That’s it, you’ve added the A and CNAME records to your domain settings:

A and CNAME records added

Now please wait a bit till the changes take effect. It usually takes no longer than two hours for the DNS changes to propagate, but can take up to 24-48 hours in some cases. After that, your Instant Site will be available at your own domain when customers enter the corresponding URL in their browser.

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