Connecting Hover domain to Ecwid Instant Site

You can make your Ecwid Instant Site look more professional by connecting it to a custom domain name. A domain name is the address that customers enter into the browser address bar in order to open your online store.

To connect a domain name to your Ecwid Instant Site, you must first buy a domain name from a company that sells domains such as Hover. After that, specify the domain in your Ecwid admin and create A record and CNAME in the registrar account. Don’t worry, it’s not as hard as it sounds. In the end, your store will open at your domain name through a secure HTTPS connection (i.e. the link will begin with https:// and show a secured padlock in the browser address bar).

Plan availability: Venture, Business, Unlimited. Upgrade
You should pay for the domain name separately on Hover.

Setting up the domain in the Ecwid admin

  1. From your Ecwid admin, go to Website.
  2. Find the “Instant Site address” section and click Change URL.
  3. In the appeared pop-up, put your domain name in the Use your own domain name field:

Use your own domain name for Ecwid store

  1. Click Save.
  2. In the pop-up, at step 2, copy the IP address that you see (that may be 23.23.44.201, 34.193.83.23, or 3.211.60.235). You will need this IP later to set up the domain in the Register.com account:

Copy IP address for A record

Setting up the domain in the Hover account

To connect your Hover domain name to your Ecwid Instant site:

  1. Go to the Hover website at https://www.hover.com/ Click Sign in to log into your account.
  2. In the upper right corner, click Your accountDomains:

Your account at Hover

  1. Open the DNS tab:

DNS settings in Hover account

  1. To create an A record, click Add a record button and fill in the fields:
    • Type: Choose A.
    • Hostname: Enter @.
    • IP address: Enter the IP address that you earlier copied from your Ecwid admin (23.23.44.201, 34.193.83.23, or 3.211.60.235).
    • TTL: You can keep the default of 15 minutes.

Add A record in Hover

  1. Click Add record.
  2. Delete other A records that you see in the DNS tab. To make the domain work with your Instant site, there must be only one A-record — the one pointing to Ecwid IP address:

Remove A records in Hover

  1. To create CNAME, click Add a record button and fill in the fields:
    • Type: Choose CNAME.
    • Hostname: Type www.
    • Target name: Enter your domain name without www like yourperfectstore.online.
    • TTL: You can keep the default of 15 minutes.

Add CNAME in Hover

  1. Click Add record.

As a result, you should have an A record pointing to your Ecwid IP address and a CNAME, like this:

A record and CNAME in Hover account

That’s it! You’ve set up a domain. Now give the changes some time to propagate. On average, it takes a couple of hours, but in some cases may be up to 48 hours. After that, your Ecwid store will open at your domain name with and without www (for example, yourperfectstore.online and www.yourperfectstore.online), via secure HTTPS connection.

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