Reviewing your Ecwid account receipts

When your account is on the paid plan with Ecwid, you get the receipts for each of the payments. There are 2 ways to see them.

Download receipts from email message

Ecwid charges the customers via secure payment gateway — Braintree. Braintree sends you an email after successful charge every month or every year, depending on your billing cycle. This email contains an attached receipt in PDF format, that you can download and print for further use.

Download receipts from your Control Panel

You can download receipts for your subscription payments right from your Ecwid Control Panel:

  1. Go to your Ecwid Control Panel → My Profile → Payment History.
  2. Click View Payment History link:

View payment history

  1. In your payment history, click View Receipt link for the necessary transaction:

View receipt

  1. The receipt will open in a new tab:

Ecwid receipt sample

  1. Open the Print menu in your browser, where you can print the receipt on paper or save it as PDF file.
If your store is located in Europe or Australia, Ecwid charges VAT or GST correspondingly and the tax is added to the total. If you have a VAT ID or ABN, you can add it in your Ecwid Control Panel and pay for subscription without the tax.
Check our guides for more information:
GST charges for merchants located in Australia
VAT Charges for merchants located in the EU
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