Reviewing your Ecwid account receipts

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When your account is on the paid plan with Ecwid, you get the receipts for each of the payments. There are 2 ways to see them.

In this article:

Download receipts from email message

Ecwid charges the customers via secure payment gateway — Braintree. Braintree sends you an email after successful charge every month or every year, depending on your billing cycle. This email contains an attached receipt in PDF format, that you can download and print for further use.

Download receipts from your Control Panel

You can download the receipts for your paid plan right from your Ecwid Control Panel:

  1. Go to your Ecwid Control Panel → My Profile → Payment History.
  2. Click View Receipt next to the payment you want to download the receipt for:

Download Ecwid receipts from Control Panel


  1. The receipt will open in a new tab:

Example of Ecwid receipt

  1. Print this page or download it as PDF.
If your store is located in Europe or Australia, Ecwid charges VAT or GST correspondingly and the tax is added to the total. If you have a VAT ID or ABN, you can add it in your Ecwid Control Panel and pay for subscription without the tax.
Check our guides for more information:
GST charges for merchants located in Australia
VAT Charges for merchants located in the EU
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