Switching from monthly to yearly plans (or vice versa)
Ecwid offers monthly and annual billing for Starter, Venture, Business, and Unlimited plans. Ecwid's yearly plans allow you to use our service for 12 months at a 15% discount.
You can switch between monthly and annual billing at any time from your Ecwid admin, on the My Profile → Billing and Plans page. Note: Only the account owner can make changes to the payment schedule. For more information on pricing for your Ecwid account, see Price breakdown and billing cycle.
Changing from monthly to yearly billing cycle (within one paid plan)
If you originally selected the monthly plan, you can switch to annual. Our yearly plans offer great savings over our monthly plans. With this subscription, you are charged once a year, for the entire year.
To switch to a yearly plan:
- Log in as a store owner.
- From your Ecwid admin, go to My Profile → Billing and Plans.
- Click Save 15%, Switch to [your plan]:
- Select Annual plan.
- Click Switch to [new plan].
- In your Ecwid iOS app, go to Store → Billing and Plans.
- Scroll down to see your current subscription.
- Tap View Plan Details on your current subscription.
- Scroll down and tap Save 15%, Switch to Annual.
- Select Annual Plan and tap Switch to [your plan].
- In the pop-up from App Store, confirm your choice.
Currently, you can't switch from monthly to yearly billing cycle within one paid plan in the Ecwid Android app. However, you can switch to another paid plan.
Now you’ll start a new billing cycle. Your old one-month and new 12-months periods will be summed up and the next renewal date will correspondingly change. For example, you purchased a 1-month subscription on January 1, 2021, then you decided to switch to the annual subscription and purchased the annual subscription on January 10, 2021 — the next billing date will be on February 1, 2022.
Changing from yearly to monthly billing cycle (within one paid plan)
If you originally selected the yearly plan, you can switch to monthly.
To switch to a monthly plan:
- Log in as a store owner.
- From your Ecwid admin, go to My Profile → Billing and Plans.
- Click on the name of the plan you subscribed to.
- Select Monthly Plan:
- Click Switch to [new plan].
Note: If you use SEPA Direct Debit to pay for your Ecwid subscription and have an outstanding charge, you cannot switch between plans until the transaction is settled. Also, as SEPA can currently be used to pay for annual plans only, you must change your payment method to switch to a monthly cycle.
- In your Ecwid iOS app, go to Store → Billing and Plans.
- Scroll down to see your current subscription.
- Tap View Plan Details on your current subscription.
- Scroll down and select Switch to monthly for [price].
- Select Monthly Plan and tap Switch to [your plan].
- In the pop-up from App Store, confirm your choice.
Currently, you can't switch from yearly to monthly billing cycle within one paid plan in the Ecwid Android app. However, you can switch to another paid plan.
Now you’ll start a new billing cycle. You'll get a credit on your new plan based on the unused portion of your old plan.
Please, contact us if you have any further questions.