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Purchasing a paid plan

When you create an account in Ecwid, you automatically enroll in the Free plan, which includes basic features. You can upgrade your account or switch to a different plan anytime through the Billing and Plans page in your Ecwid admin, accessible on both desktop and mobile.

Ecwid offers four different plan types, a Free (forever) plan, and three paid plans: Venture, Business, and Unlimited. Plans differ by price and available features. Subscriptions are available on a monthly or yearly basis. Once your account is upgraded, recurring charges will be processed automatically each month or year until you cancel.

Only the account owner can manage the store subscription — upgrade, downgrade, pause, or cancel the subscription. If you are logged into the store with a staff account, you won’t have access to the billing page.

To upgrade your Free plan to a paid pricing plan:

  1. Log in as the store owner.
  2. From your Ecwid admin, go to My Profile → Billing and Plans, or simply click the green Upgrade button at the top of any admin page.
  3. Click the Upgrade to... button next to the plan you want to subscribe to.
  4. Select a monthly or annual plan. Depending on your billing country, you are billed in US Dollar, British Pound, Euro, Indian Rupee, or Mexican Peso.
  5. Click Have a coupon code? to enter the discount code if you have it.
  6. Сlick Enter your VAT ID to waive tax if you are from the EU and have a VAT ID. More about VAT in the EU.
  7. Enter your payment info. You can pay with a credit/debit card or PayPal account.
  8. Click Pay and Upgrade. You can pay for your subscription with a credit or debit card (Visa or Mastercard), or using a PayPal account.

Here's how your upgrade steps can look on Desktop:

That’s it! After you complete the payment, your Ecwid account will be switched to the new plan immediately. Visit the Billing page to view receipts, update your billing information, or switch to a new plan.

Now you can further customize your site with other subscription products and features:

  • Domains: Register a custom domain through Ecwid.
  • Shipping labels: Merchants located in the US, Germany, Belgium, or Netherlands can pay for the postage and get shipping labels directly from the order page in the Ecwid admin.
  • App Market: With a paid plan, you gain access to the Ecwid App Market, offering a wide range of apps to help you manage your store efficiently and customize it to your needs. While many apps are free, some may require payment to use.
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