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Connecting Network Solutions domain to Ecwid Instant Site

You can connect a custom domain purchased from Network Solutions with your Ecwid Instant Site, so that customers can enter your unique URL in their browser and get right to your site.

Once connected, your Ecwid Instant site will open at your domain name, via secure HTTPS connection. You don’t need to separately purchase an SSL certificate as Ecwid provides free SSL for Instant Site users. Visit your Network Solutions account to manage all the domain settings and to pay for the domain name, or renew it.

If you downgrade to a Free Ecwid plan, your custom domain will be replaced with a free Ecwid subdomain.

Step 1. Setting up your domain in the Ecwid admin

To link your domain with your Ecwid Instant Site, you should first specify your custom domain name in your Ecwid admin.

To specify a domain name:

  1. From your Ecwid admin, go to Website → Domain.
  2. In the Domain name and site address block, click Connect Existing Domain.
  3. In the Specify a domain name field enter your custom domain name (without www):

    domain name.png

  4. Click Next Step.
  5. You will see a popup that contains an IP-address. Copy that IP-address. You will need it to set up your domain in your registrar account.
  6. Click Save.

Step 2. Setting up your domain in the Network Solutions account

To finish linking your Ecwid Instant Site with your domain, you should make changes in your domain settings and point the domain to your Ecwid site. For that, you need to add an A record and a CNAME record in your domain host account.

Ecwid doesn't host domain names. You will use your Network Solutions account to pay for the domain name and to manage all the settings.

To point the domain to your Ecwid site:

  1. Log into your Network Solutions account.
  2. In the Products and Services tab click My Domain Names:


  1. Click Change Where Domain Points.
  2. Select Advanced DNS and click Continue:


  1. Select the domain you would like to connect to your Instant Site and click Edit A Records.
  2. Paste the IP address you have copied from your Ecwid admin under the Numeric IP column in any remaining empty row:


  1. To make the Instant Site available at your custom domain, this must be the only '@' A Record for your domain. If you have other A Records in the DNS settings for this domain, please delete them by ticking them in the Delete column.
  2. Click Continue and Save the changes.
  3. To add a CNAME record click Edit CNAME Records in the Host Aliases (CNAME Records) section (you might have to scroll down):


  1. Enter the Alias for your chosen subdomain — "www".
  2. Select Other Host and enter your domain name in the empty field:


When creating a CNAME record you may see an error message stating: A Record for this domain already exists. In this case, please try logging out and then logging into your Network Solutions account, then add a CNAME record using the above instruction.
  1. Click Continue and Save the changes.

You are good to go! Give the settings about 24 hours to come in effect, and your site will become available at your custom domain via a secure HTTPS connection.

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