Connecting Network Solutions domain to Ecwid Instant Site

You can make your Ecwid Instant Site available via a custom domain. Connecting your own domain makes your business look more professional and trustworthy. Besides, it helps to get better ranking in search engine results.

If you already bought a domain name from Network Solutions you can connect it to your Ecwid store in two steps:

  1. Specify the domain name in your Ecwid admin.
  2. Point your Network Solutions domain name to your Ecwid site in the Network Solutions account.

After that, your store will open at your domain name via a secure HTTPS connection. Follow the step-by-step instructions below.

You can use a custom domain on any paid plan. If you downgrade to a Free Ecwid plan, your custom domain will be replaced with a free Ecwid subdomain.
Select a Venture, Business, or Unlimited plan for your store to connect a custom domain name.

Setting up the domain in the Ecwid admin

To specify your custom domain name in your Ecwid account:

  1. From your Ecwid admin, go to Website.
  2. Find the “Domain name and site address” section and click Change URL.
  3. In the appeared pop-up, put your custom domain name in the “Use your own domain name field”:


  1. Copy the IP address that will appear in the instructions below the “Use your own domain name field” — that maybe either,, or You will need this IP later to set up the domain in the account:


5. Click Save.

Setting up the domain in the Network Solutions account

To point your custom domain name to your Instant Site:

  1. Log into your Network Solutions account.
  2. In the Products and Services tab click My Domain Names:


  1. Click Change Where Domain Points.
  2. Select Advanced DNS and click Continue:


  1. Select the domain you would like to connect to your Instant Site and click Edit A Records.
  2. Paste the IP address you have copied from your Ecwid admin under the Numeric IP column in any remaining empty row:


  1. To make the Instant Site available at your custom domain, this must be the only A Record for your domain. If you have other A Records in the DNS settings for this domain, please delete them by ticking them in the Delete column:


  1. Click Continue and Save the changes.
  2. To add a CNAME record click Edit CNAME Records in the Host Aliases (CNAME Records) section (you might have to scroll down):


  1. Enter the Alias for your chosen subdomain — "www".
  2. Select Other Host and enter your domain name in the empty field:


When creating a CNAME record you may see an error message stating: A Record for this domain already exists. In this case, please try logging out and then logging into your Network Solutions account, then add a CNAME record using the above instruction.
  1. Click Continue and Save the changes.

You are good to go! Give the settings about 24 hours to come in effect, and your site will become available at your custom domain via a secure HTTPS connection.

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