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Migrating your store to Ecwid

If you already have a store on some other platform, you can easily migrate it to Ecwid. With Ecwid, adding the store to your existing website, social page, or blog is easy. Check out the overview of the key features Ecwid can offer.

Here is the guide on how to migrate your store to Ecwid from another platform.

Step 1: Configure your account and basic settings

Before you can start the migration process, there are 2 things to do:

  1. Register an Ecwid account. If you will be selling under 5 products, you can use the free account. If you have a large product catalog and you will sell more than 5 products, you are welcome to upgrade the account to one of the paid Ecwid plans.
  2. Complete the initial setup: add your store address, company details, currency, and other general store settings.

Step 2: Transfer your products to your Ecwid store

When your Ecwid account is configured, you can proceed to transfer the products from your old platform.

Here are a few options you can use to migrate your product data:

Copy and paste content from your old store

This way is suitable for transferring small amounts of content. If you need to migrate a lot of data, consider the next two options.

Check the guide on creating products to find out how to add the product details manually.

Upload products

You can download the product data from your old platform and upload it to the Ecwid catalog.

Most of the popular shopping carts allow exporting product details to CSV files. You can check the guides on CSV export from Shopify, BigCommerce, and WooCommerce platforms.

To import the CSV file into Ecwid successfully, you may need to edit its contents in a spreadsheet editor so that it complies with the CSV file format supported in Ecwid.

Create an app based on API

This way works best for migrating large amounts of products. A custom app will get the product details from your existing store and transfer them to Ecwid using the Product API platform.

If you wish, you can order the app from our customization team. Tell us more about your needs by filling out the form, and we will get in touch to discuss further details.

Step 3: Transfer customers

There are several options available for migrating the customer database from your old ecommerce platform:

Upload a list of customers

You can create a list of customer names and emails in a spreadsheet editor or download it from your old platform and upload it to Ecwid.

Follow the guide on importing customer details to migrate your existing customer list to Ecwid.

Create an app based on API

A custom app will get the customer details from your existing platform and transfer them to Ecwid using the Customer API platform.

If you wish, you can order the app from our customization team. Tell us more about your needs by filling out the form and we will get in touch to discuss further details.

Step 4: Complete shipping, payment, and tax configuration

When you have completed the most time-consuming steps for transferring the product and customer data to your new store, it’s time to configure the shipping fees, payment options, and tax rates.

Follow the guides to set up shipping fees and offer pickup options for your customers.

To start accepting money online in your new store, you can choose from several options. The easiest way is to enable StripePayPal, Lightspeed Payments (for the US, Australia, Belgium, Canada, and the UK), or Square. You can also choose one of 70+ integrated payment gateways, configure a custom payment method, or offer a way to pay directly to your bank account or in person.

For collecting the taxes, you can enable the automatic tax calculation or set up the manual tax rates.

Step 5: Add store to website

If you do not have a website for hosting your newly created store, you can start selling with our free Ecwid Instant Site as your online storefront.

Alternatively, you can add your Ecwid store to your existing website or social page. Visit our Help Center to view a collection of step-by-step guides on adding Ecwid to the most popular sitebuilders and CMS platforms (WordPress, Joomla, Wix, Squarespace, Flazio, and others) and connecting the store to Facebook or Instagram.

All Ecwid stores are optimized for search engines by default. However, you can improve your site’s ranking even more. Learn how to improve SEO for your Ecwid site and store

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