Upgrading the Free plan to a paid plan

When you create an account in Ecwid, you automatically receive the Free plan. You can upgrade your account or change to another plan at any time from the Billing and Plans page in your Ecwid admin on desktop or mobile.

Ecwid offers four different plan types, a Free (forever) plan, and three paid plans: Venture, Business, and Unlimited. Plans differ by price and available features. See the full list of Ecwid plans and features. Monthly or yearly subscriptions are available. Once your account is upgraded, all further recurring charges are made automatically until you cancel the subscription.

Only the account owner can manage the store subscription — upgrade, downgrade, pause, or cancel the subscription. If you are logged into the store with a staff account, you won’t have access to the billing page.

To upgrade your Free plan to a pricing plan:

Log in as the store owner.
From your Ecwid admin, go to My Profile → Billing and Plans.
Click the Upgrade button next to the plan you want to subscribe to.
Select a monthly or annual plan.
If you are from the EU and have a VAT ID, click Enter your VAT ID to waive tax. More about VAT in the EU.
Enter your payment info. You can pay with a credit/debit card or PayPal account.
Click Pay and Upgrade.

Open your Ecwid mobile app for iOS.
Go to Store → Billing and Plans.
On the top, you will see your current plan. Scroll down to see all the plans and their description.
Click on the subscription you want and choose a monthly, annual, or special 3-month plan that is available only on the Ecwid iOS app. You will see a pop-up from the App Store.
Confirm the payment with your Apple ID account.

Currently, you can't upgrade or downgrade from the Android app. To change plan, go to My Profile → Billing and Plans in your Ecwid admin on desktop.

You can pay for your subscription with a credit or debit card (Visa or Mastercard), or using a PayPal account.

After you complete the payment, your Ecwid account will be switched to the new plan immediately.

Learn more how to:

Update your billing information
Change your store owner account email
Change your store's customer-facing email address
Change the store owner's profile

Ecwid plans and features
Ecwid overview
Pausing, downgrading, or deleting your Ecwid store
Resolving payment errors

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