Offering your store in multiple languages

You can have a multilingual catalog in your Ecwid store so your customers can shop in their preferred language. Add translations of your catalog, including product names, descriptions, options, category names. Ecwid will automatically translate the rest — texts on buttons, invoices, and email notifications.

Displaying your store in multiple languages

If you wish to go global and target new markets or you are doing business in a multilingual country like Canada or Switzerland, you may want to display your store in more than one language.

Ecwid storefront is professionally translated into 50 languages. You can enable the necessary additional languages in your store settings. After that, Ecwid detects the preferred language of your customers’ browsers and automatically shows the store labels in that language.

Translated store labels

In case a visitor uses a language that is not in your repertoire, they will see the text labels in your main store language.

While the default store labels are automatically translated into additional store languages, your unique custom text like product and category names and descriptions requires a manual translation.

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After you add translations of your catalog (see instructions below), your whole store will become multilingual – your store visitors will see both store labels and your catalog in their preferred browser language.

Language switcher

Besides the automatic detection of visitors' browser language, that saves clicks, it is possible to offer customers to manually pick a language they want to see the store in:

- if you add your multilingual Ecwid store to a multilingual Wix site or to a multilingual Wordpress site via our plugin, their language switcher will work for both your site and your store within it.
- If you want to add a language selector in some other site, you can create a landing page where your store is forced to appear in a certain language and add a link to this page to your site menu.

You may want to display prices in your store in additional currencies, too. For this, you can use the Currency Converter app.

Enabling additional languages

With additional languages, you can add translations for your catalog – product and category names and descriptions, options and variations. For the additional languages you enable, Ecwid shows translated texts on buttons, invoices and mail notifications.

To offer your store in multiple languages:

  1. Go to Ecwid control panel → Settings → General → Regional Settings.
  2. Click Language Settings in the Storefront Languages block.
  3. Click +Add Languages in the Additional Languages section:

Additional languages in Ecwid store

  1. Select a language from the drop-down box.

Select a language for Ecwid store

  1. Click Add Language.
  2. This language now appears on the list of additional languages:

List of additional languages

Repeat the above steps to enable additional languages in your store.

Once complete, additional sections (i.e., translations) appear in your product and category management pages. There you can add translations of your catalog. Ecwid translates texts in the store interface (buttons, forms, etc) for you by detecting the browser language of customers visiting your store. As a result, visitors will be able to shop in their language.

If you are using custom store labels, for example, your own text on buttons or in forms, they will not be automatically translated. But it is possible to add custom labels in necessary languages.

Multilingual email notifications

With additional languages enabled, Ecwid will send email notifications (Order Confirmations, Order Shipped, automatic abandoned cart reminders, etc) in your buyers’ browser language. The following languages are supported for email notifications: English, Russian, German, French, Italian, Spanish, Portuguese, Dutch, Danish, Finnish, Japanese, Norwegian, Polish, Czech, and Swedish. If a customer’s browser language is not included in this list, the customer will receive email notifications in the main store language.

Ecwid translates only default email notifications. Browser language detection is ignored for the notification templates altered manually. If you've edited notifications, they will be sent in the language used in the template.
If you send abandoned cart reminders manually, they are sent in the language of your Ecwid control panel (it is shown in the reminder's preview). To send a reminder in a different language, you can temporarily choose that language in the footer of your Ecwid control panel.

Translating product names and descriptions

When you have enabled the additional languages, it is time to translate your catalog – product names, category names, option names, and descriptions.

To add translations of your product names and descriptions:

  1. Go to Ecwid control panel → Catalog → Products.
  2. After selecting a product, you will see the product management page.
  3. Add the translated product name and description to the respective language section under Translations:

Add translation of product

  1. Click Save.
We recommend manual translation for your main international market to ensure the accuracy of your catalog. For the rest, you can use automated translation services like Google Translate.

Translating product options

If your products have options, you may add translations for option titles and selections:

  1. Go to Ecwid control panel → Catalog → Products.
  2. Click on a product to open its management page.
  3. Click the Options tab.
  4. Add a product option , if you haven’t done so yet, and click Save.
  5. Add the translated title and selections to the respective language sections that appear below that option:

Translate product options

  1. Click Save.

Translating category names and descriptions

With additional languages enabled, you can add translations of category names and descriptions:

  1. Go to Ecwid control panel → Catalog → Categories.
  2. Click a category name on the left (the management page of that category is on the right).
  3. Add the translation of the category’s name and description in the respective language section under Translations:

Translate category in Ecwid store

  1. Click Save.
Follow the instructions for managing categories to add categories to your store.

The translated category names appear in the catalog, in Instant Site’s menu, and in the Menu on your site, where you have added your Ecwid store.

You can also translate a welcome text in your store – just translate the description of the default Store Front Page category.

How translation works for customers

After you enable an additional language and translate your catalog into it, your store will become multilingual. Ecwid will detect on the fly what is set as a primary language in a visitor's browser and, if you offer this language, your storefront will be shown in that language to the visitor. This includes store labels (Ecwid automatic translations) and information about your products and categories (your manual translations):

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If a visitor's browser is set to a language that you don't offer, he will see your storefront in the main store language.

The translated category and product information appears in:

  • storefront page and product lists;
  • category and product pages;
  • product filters;
  • Order Confirmations;
  • Invoices attached to Order Confirmation notifications (for the EU merchants);
  • order details within a customer account;
  • product card when you add a single product to a site page:

Translation of product card

To see the store through the eyes of your foreign customers, set the necessary language in your browser and open your store page. Here is the instruction on how to change language in Chrome.
For translations of products and categories, you must have the new storefront version enabled. See Ecwid control panel → Settings → What’s New page to enable Next-gen Storefront.

Related articles

Changing the store language
Creating a multilingual store with Wix and Ecwid
Adding options to products
Organizing products into categories
International business online: how to start selling globally (blog)
How to optimize your store for a global audience (blog)

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